Ashok Rajan Email & Phone Number

San Mateo, CA, US

Foster City, California, US

Virtual, US

San Francisco, California, US

• As a Senior Vice-President of Customer Adoption, my team helps orchestrate pivotal aspects of the post sales customer journey. My role encompasses Customer Success (Adoption/Retention), Onboarding, Tech & Data.
• Part of leadership focused on 8x growth/4 years, consistently beat NRR & GRR goals, improved operating margins with offshore resources.
• Created Business Value Realization Framework to measure increase in deal size, win rates, sales velocity and reduce days to close.
• Reduced Time To Value significantly across multiple products whilst helping improve customer adoption and retention across the CLC.

Chennai, Tamil Nadu, IN

• I founded and led the establishment of Lister Digital in the United States, successfully transforming a tech delivery company based in India into a global Digital Customer Experience (CX) agency serving both B2B and.
• Pioneered global strategy on Digital Customer Experience (CX) rebranding for future acquisition.
• Consistently grew 8-digit revenue through aggressive expansion whilst improving profit margins.
• Conceptualized and executed marketing intelligence product to help marketing spend decisions/drive customer journey.

Austin, Texas, US

• I played a pivotal role in Oracle Marketing Cloud's growth, which was formed through the strategic merger and acquisition of Eloqua, Responsys, BlueKai, Maxymiser, and Compendium, with annual revenues exceeding $500M.
• Built single CX vision for the Marketing Coud & Commerce Cloud for many products; rolled out App Cloud to interface touch points.
• Recognized as go-to leader for Product, Engineering and Operations orgs to enhance platforms for 200B messages per year.
• Reduced time-to-value from 90-30 days, improved onboarding to reduce drift from 50%-<5%, created cart abandonment solution for $1M ARR, grew services revenue from $12M-$30M, and established marketing data warehouse for.

US

I led a dynamic team of over 150 professionals, driving a significant impact on our organization's growth by generating more than $30 million in revenue across diverse areas including consulting services, campaign management, application development, data services, strategy, and analytics. Additionally, I played a pivotal role in spearheading tech.

Conway, Arkansas, US

Led product architecture and Services for Marketing Services division. Responsible for technology/operational initiatives to support clients across a $400 Million LOB. Managed a team of 100+ staff including Business Consultants, Product Consultants, Engineers, at 5 different locations and 3 countries (US, UK, India). Lead the architecture team responsible.

Rotterdam, South Holland, NL

Responsible for the engineering/architecture team of the email marketing platform that was being used to serve over 1 Billion messages per month for over 100 clients Led the team that built our Email “Factory” and Universal Event Collector which currently processes more than 3 Billion events per month Designed and developed the Customer Data Importer.

Responsible for Development, QA, and Operations Started as employee #2 and helped build technology through intense growth periods Developed apps that used preferences/web behavior to display banner ads Built C++ class library based on Object Oriented Methodologies with over 200 database driven C/C++ CGI apps Setup the data center and the intranet and.

Mba, Marketing & Strategy

Ms, Computer Science And Engineering

B.E., Electronics And Instrumentation