Rajandeep Kaur Email & Phone Number

Kelowna, Bc, Ca

Kelowna, Bc, Ca

Vernon, British Columbia, Canada

- Empower and develop team to provide the best guest experience possible- Model and uphold service standards and company values; work closely with FOH managers and team to maintain standards and guest relations- Full understanding of opening and closing procedures; manages bar team during service- Responsible for the quality, service and atmosphere of the bar program- Responsible for upholding and modelling business’ core values and vision- Develop + empower bar team; responsible for training of all new hires, and continued training of existing staff; assist HR in building bar training program- Work closely with Executive team for cocktail and menu development- Work with GM to review top and bottom selling beverage items and make appropriate changes- Responsible for training all FOH staff on drink menu; support GM with training new hires and retraining existing staff- In charge of all bar ordering, define and maintain min stock levels-Responsible for inventory management, period end, manage and code all bar invoices; identify discrepancies with inventory or period end and take corrective action

Vernon, British Columbia, Canada

•Coordinate daily Front of the House and Back of the House restaurant operations.•Deliver superior service and maximize customer satisfaction.•Respond efficiently and accurately to customer complaints.•Organize and supervise shifts.•Appraise staff performance and provide feedback to improve productivity.•Estimate future needs for bar, restaurant inventory and cleaning products.•Ensure compliance with sanitation and safety regulations.•Manage restaurant’s good image and suggest ways to improve it.•Control operational costs and identify measures to cut waste.

Kelowna, British Columbia, Canada

Leading Room Operations Team -Verifies that goals are being translated to the team as they relate to guest tracking and productivity. Creates and nurtures a property environment that emphasizes motivation, empowerment, teamwork, continuous improvement and a passion for providing service.​Managing Property Rooms Operations Function - Assists in managing the execution of all operations in the rooms area departments (e.g., Front Office, Engineering/Maintenance, Housekeeping).Managing Profitability - Assists in performing required annual Quality audit with General Manager (GM) & Regional Director (RD). Reviews financial statements, sales and activity reports, and other performance data to measure productivity and goal achievement and to determine areas needing cost reduction and program improvement.Managing and Conducting Human Resources Activities – train staff, performance management, participate in departmental meetings, supervises staffing levels for smooth functioning of the operation, empowers employees to provide excellent customer services while following all the safety guidelines, participate as needed in the interviewing and hiring of new team members, supervise ongoing training and looking after the concerns of the employees.

Kelowna, British Columbia, Canada

Kelowna, British Columbia, Canada

Kelowna, British Columbia, Canada

Kelowna, British Columbia, Canada

Nelson, British Columbia, Canada

Maharashtra, India

Zirakpur, India

Chandigarh, India

Postgraduate Degree, Hospitality Administration/Management

Bsc.Hotel Management And Catering Technology, 3 Year Degree