Projects & Responsibilities Summary:BAU (Business As Usual): Managed day-to-day operations for 15,000+ servers globally, ensuring optimal system performance, uptime, and resolving OS/hardware issues. Administered Active Directory, DNS/DHCP, and handled file and print server troubleshooting.VMware Administration: Oversaw virtual machine creation and management, including cloning, snapshots, and template creation with VMware tools.HCX Migration Project: Led the migration of virtual machines using VMware HCX, ensuring minimal downtime and troubleshooting migration issues to ensure smooth transitions between data centers.In-Place Server Upgrades Project: Directed the upgrade of 1,200 servers from Windows Server 2012/2016 to 2019/2022. Managed the full upgrade process, including compatibility assessments, scheduling downtime, and post-upgrade validation.UCS Decommissioning Project: Decommissioned 20 UCS servers following HCX migration, working with cross-functional teams to ensure smooth decommissioning.Transitions & Knowledge Transfer Project: Managed the handover of a project from an external vendor to internal teams, ensuring a smooth transition, creating knowledge transfer materials, and providing training for seamless continuity.

• Administered 15,000+ servers worldwide, ensuring optimal server performance and issue resolution.• Provided support for Windows Server OS (2003, 2008, 2012) and server hardware.• Managed backup and restoration operations using AVAMAR, ensuring business continuity and data protection.• Collaborated with internal teams to resolve critical server and application issues, enhancing system uptime and reliability.

• Administered 500+ servers across three locations and 2,500+ desktops, ensuring seamless IT operations.• Managed server OS issues and handled server hardware-related issues.• Supported backup operations using CA Brightstor and Arcserve Backup for data protection.• Performed Active Directory administration, including user account management, DNS configuration, and Group Policy setup.• Installed and configured Microsoft Outlook for new users, ensuring smooth communication setup across the organization.