Anu Raj, Mba Email & Phone Number

Phoenix, Az, Us

Trivandrum, Kerala, India

Dubai, United Arab Emirates

Abu Dhabi, United Arab Emirates

Contractor for SITA Government Border Security Products

Dubai

Advised internal audit executive leadership team on strategy, programs and insights for department.Delivered multiple analytics to manage and monitor audit projects and people’s performance. Prepared advisory presentations to C level executives for Internal audit’s term wise advisory risk workshops. Fully managed budgets and resources for the yearly risk-based audit programme for Emirates Group. Account managed third party client relationships.Competently developed and managed department budgets. Performed complex advisory and audit assignments for various group companies and departments. E.g. dnata. international operations, Emirates commercial etc.

United Arab Emirates

Volunteered for Emirates group's EmCare Covid response team as first point of contact for Covid positive employees

United Arab Emirates

Led multiple business process changes & implementations of various airport operational projects (baggage, ramp, airport services etc.) for dnata, Emirates at DXB and DWC airports.Led business transformation of Emirates Chauffeur drive operations in DXB and outstations. Led design and ideation of state-of-the-art end to end baggage transformation project. Designed and automated an integrated disruption management process for Emirates passenger services. Designed and implemented IATA 753 compliance process and systems for Emirates. Designed and implemented airside operations resource management optimisation solution. Implemented GDPR compliance for Emirates Group in the Airport Operations space.

Gibraltar

Elitad International is a digital innovation hub based in Gibraltar and London that is constantly releasing new products to improve customers results.Worked with Government of Gibraltar as an advisor and consultant to build a start-up ecosystem in Gibraltar Recommended innovation strategies for nurturing startups and created an innovation hub in Gibraltar.

London, United Kingdom

Worked closely with the business to understand their problem statements and propose solutions.Managing multiple stakeholders throughout the project lifecycle, support and lead client workshops/elicitation sessions.Transformed complex business problems into product epics, features and user stories.Ability to work in a fast-paced environment with other product managers, engineers, and creative team members to ideate, build, test and launch new features.Worked closely with development and QA teams to ensure quality of delivery.Demonstrated entrepreneurial drive and lead a new initiative within the product management practice.Supported business proposals leveraging using your industry experience and by collaborating with Global teams & other practice.

London, England, United Kingdom

Yoin is the everyday APP used to hang out with your friends using it as a gifting app. Designed the product & customer journey for this highly innovative geo-fenced gifting application with integrated payment gateways

India

Performed process study, process assessments, design thinking sessions to come up improvement opportunities.Analysed client’s business processes, existing IT landscape and proposed relevant transformative solutions.Pro-actively interacted with client and Infosys BPM operations stakeholders and obtain buy-in on the proposed solutions.Gathered, analyzed and documented solution requirements (functional as well as non-functional). Liaised with development teams on managing requirements, participated in UAT and realize proposed/estimated benefits.Converted each solution implementation into a high impact case study and reference able client testimonial.Provided input to COE teams for periodic reports and MIS for respective track/area.Followed product development process and delivered high quality software and related documents, for example, software design document, lessons learned etc.Conducted customer/quality issues troubleshooting and proposed solutions.Proposed and executed validation testing when needed.Supported on production line set-up, auto test activities, customer site test etc.

Oxford Blockchain Strategy Programme, Business Strategy

Master Of Business Administration (Mba), Innovation And Value Creation Chain

Activities and Societies: Strategic approach to innovation. Strategic Intellectual property management. Value chain analysis

Mba, Business

Bachelor Of Technology, Electronics And Communication Engineering