Raj Panneerselvan Email & Phone Number

Leicester, Gb

Loughborough, United Kingdom

Loughborough, United Kingdom

▪ Identifying efficiencies or improvements that technology can bring to any area of the business▪ Project managing and implementing new hardware, software and other solutions as needed▪ Producing solutions in line with identified organisational needs▪ Responding to technological trends that could benefit the organisation ▪ Migrating software and systems▪ Configuring and managing group policy, active directory, microsoft exchange server, windows deployment services and windows server update services▪ Being the main point of contact for all IT/technology support queries▪ Communicating with stakeholders face to face, via telephone or the helpdesk management system▪ Administration and maintenance of all software and hardware systems▪ Documenting systems, processes and solutions▪ Delivering training and inductions to stakeholders▪ Liaising with third party companies for escalation of issues▪ Equipment procurement

Chennai Area, India

Working with clients such as Walmart, Invensys and Healthnet in understanding their business needs and providing technical solutions. Worked on C, Pro*C, ESQL-C and Unix technologies. Have exposure to PLSQL and Informatica as well.▪ Working as a team leader to carry out software projects▪ Studying the requirements for feasibility▪ Estimating effort and cost involved and preparing Work Orders▪ Planning the RACI matrix for all project operations▪ Creating Risk Management Plans for all project operations▪ Creating and presenting Project Performance reports▪ Monitoring quality and risk▪ Drafting Implementation Plans document and Project Playbooks▪ Developing and Unit testing software projects▪ Capturing and archiving Lessons Learned Documents▪ Planning metrics to track project performance

Chennai Area, India

Working in the Development, Maintenance and Support divisions of Core Banking in Finacle, a banking product. Worked on C and Unix technologies, and gained exposure to Shell scripting and Finacle Scripting.▪ Providing product support to clients spread across the Americas, EMEA and Asia Pacific regions▪ Planning, scheduling, tracking, allocation, delivery and maintenance of end to end critical initiatives/programmes▪ Taking up new enhancement requests raised by the clientele, and base-lining the same in coming Finacle versions to be made available▪ Coordinating project activities and synchronizing tasks between onsite and offshore teams▪ Designing and customising the product as per requirements▪ Performing gap analyses to resolve a range of open issues with the product▪ Understanding and proposing changes if required in the release process

Master Of Business Administration (M.B.A.), Business Analytics, Marketing, Human Resource Management, Financial Accounting

Btech, Information Technology

Activities and Societies: Director of Leo Club of MSEC (2006 - 2008)