Head - Apac Sap Delivery And Operations
CurrentPractice Initiatives•P&L management involves Revenue, Cost, Gross Margin management and growing business opportunities•Managed various pre-sales initiatives and was involved in proposal response, defense presentation and estimations •Lead SAP delivery for Airline customers across the globe with customer delight and satisfaction•Responsibilities include resource ramp-up, Trainee induction, Cross-skilling and competency development, leadership grooming, tracking operational… Show more Practice Initiatives•P&L management involves Revenue, Cost, Gross Margin management and growing business opportunities•Managed various pre-sales initiatives and was involved in proposal response, defense presentation and estimations •Lead SAP delivery for Airline customers across the globe with customer delight and satisfaction•Responsibilities include resource ramp-up, Trainee induction, Cross-skilling and competency development, leadership grooming, tracking operational parameters, enriching delivery quality, customer satisfaction, Toll gate reviews, participating in project governance, defining strategy and roadmap, Innovation and improving operational efficiency•Responsible for conducting GTM workshop, business planning, presales, solution demonstration, handling reference visits, contract finalization and delivery management•Participating in customer strategic initiatives, consulting led initiatives, improving operational efficiency and thought leadership•Meeting organizational goals and expectations by means of operational rigor and delivery excellence•Working with TCS SAP Center of Excellence in developing HANA accelerators for supporting customers Show less