Shams I.

Shams I. Email and Phone Number

Assistant Manager Human Resources @ Sensible BPO
Punjab, Pakistan
Shams I.'s Location
Punjab, Pakistan, Pakistan
About Shams I.

My background as a Civil Engineer has equipped me with a unique blend of skills in HR, sales, marketing, content creation, and project management. My expertise spans recruitment, employee engagement, and benefits management, focusing on hiring candidates for PCP, SDRs, and Life Insurance campaignsI am the go-to person, the problem solver, and the teammate who never says no. I believe in crafting a legacy of hard work that speaks volumes. My collaborative approach involves working closely with hiring managers to understand their staffing needs, providing insights on market trends and salary benchmarks, and supporting informed hiring decisions. My commitment to continuous improvement and staying informed about industry trends helps optimize our talent acquisition processes.Let's connect and explore how we can collaborate to drive success in our industry.

Shams I.'s Current Company Details
Sensible BPO

Sensible Bpo

View
Assistant Manager Human Resources
Punjab, Pakistan
Website:
sensible-bpo.com
Employees:
55
Shams I. Work Experience Details
  • Sensible Bpo
    Assistant Manager Human Resources
    Sensible Bpo
    Punjab, Pakistan
  • Sensible Bpo
    Human Resources Executive
    Sensible Bpo Nov 2024 - Present
    Islamabad, Islāmābād, Pakistan
    As an HR Executive at Sensible BPO, I play a pivotal role in managing recruitment, employee relations, and HR operations, ensuring a supportive and efficient work environment aligned with organizational goals.Key Responsibilities:1) Recruitment & Talent Acquisition:-Managing end-to-end recruitment processes, including job postings, headhunting, resume screening, and interview scheduling.-Maintaining a constant pool of qualified candidates, with a focus on roles like Sales Closers.-Conducting candidate interviews and collaborating with managers to secure the best talent.2) Employee Relations & Engagement:-Acting as the primary point of contact for employee queries and concerns, fostering a positive work culture.-Organising and brainstorming employee engagement initiatives to enhance morale and productivity without compromising HR operations.-Tracking employee milestones such as birthdays to create a culture of appreciation.3) HR Operations:-Maintaining and updating HR records daily, including attendance, leave, and performance data.-Keeping HR documents such as interview schedules updated on Google Drive.-Conducting daily meetings with the Assistant Manager of HR to align tasks and objectives.At Sensible BPO, I blend strategic recruitment expertise with a people-first approach to drive operational excellence and employee satisfaction.
  • Veclar Technologies
    Hr Associate And Recruiter
    Veclar Technologies May 2024 - Nov 2024
    Islamabad, Islāmābād, Pakistan
    HR Associate and Recruiter Responsibilities:-Assist in day-to-day HR operations, supporting the HR Manager.-Develop and implement effective recruitment strategies to attract qualified candidates.-Utilize various sourcing methods to identify and attract potential candidates.-Review resumes and applications to shortlist qualified candidates.-Conduct initial screening interviews to assess candidate suitability.-Coordinate and schedule interviews with hiring managers.-Prepare interview questions and evaluation criteria.-Facilitate and conduct interviews, ensuring a positive candidate experience.-Evaluate candidate skills, experience, and cultural fit.-Conduct reference checks and background verifications as necessary.-Create compelling job descriptions and advertisements.-Post job openings on various job boards, social media, and other relevant platforms.-Build and maintain a talent pool for future hiring needs.-Develop relationships with potential candidates and networking contacts.-Work closely with hiring managers to understand departmental needs and priorities.-Provide guidance on market trends and salary benchmarks.-Contribute to the development and promotion of the organization's employer brand.-Enhance the recruitment process to attract top talent.-Maintain accurate and up-to-date candidate and recruitment records.-Generate reports on recruitment metrics and key performance indicators.-Ensure compliance with relevant employment laws and regulations.-Identify areas for improvement in the recruitment process and suggest enhancements.-Stay informed about industry trends and best practices.-Collaborate with HR and hiring managers to ensure a smooth onboarding process for new hires.-Maintain open and transparent communication with candidates and internal stakeholders.
  • Ismmart Group Of Industries (Pvt) Ltd
    Assistant Operations Manager
    Ismmart Group Of Industries (Pvt) Ltd May 2023 - Jul 2024
    Islamabad, Islāmābād, Pakistan
    Key Responsibilities:-Assist the Operations Manager in overseeing and managing daily operational activities across multiple departments within Ismmart Group of Industry.Collaborate with cross-functional teams to streamline operations, improve efficiency, and ensure seamless coordination between various departments.Monitor and analyze operational metrics, identify areas for improvement, and implement strategies to enhance productivity and reduce costs.Develop and maintain standard operating procedures (SOPs) to ensure consistency and adherence to quality standards.Coordinate and support project management activities, including planning, scheduling, resource allocation, and monitoring project progress.Assist in the implementation of process improvement initiatives, promoting best practices, and driving continuous operational excellence.Collaborate with the HR department to oversee workforce management, including recruitment, training, performance evaluation, and employee development.Support the Operations Manager in maintaining effective communication channels with internal stakeholders, suppliers, and clients.Assist in managing inventory control, procurement, and supply chain activities, ensuring timely delivery and optimal stock levels.Stay updated with industry trends, regulations, and best practices, and recommend appropriate measures to ensure compliance and operational efficiency.
  • My Restaurants
    District Team Lead
    My Restaurants Feb 2023 - Jun 2024
    Ontario, Canada
    As DTL my Key Responsibilities are :-Check the overall sheet to ensure that all departments and platforms are performing as expected.-Check and follow up on all scores for departments and platforms where necessary.-Reply to all emails within 24 hours to ensure a timely response.-Check the overall store sheet to ensure that all stores are running smoothly and all issues are addressed.-Ensure that all audit reports are sent, discussed, rectified within 24 hours, and scores are updated.-Send the highest and lowest overall store scores along with advice, improvements, and what was done to improve the score.-Check and reply to all reviews on Google, Uber, and DD within 24 to 48 hours daily.-Follow up with the relevant department about manager concerns.-Participate in store scheduling discussion after HR reviews it on Mondays.-Conduct random camera/verification checks to ensure adherence to company policies and procedures.-Prepare scheduling report every Saturday.-Address negative feedback by sending it and discussing it within 24 hours.-Keep track of the number of TS Calls DTL Made Today.-Attend weekly review meetings and bonus meetings.-Conduct staff satisfaction survey calls to ensure employee satisfaction.-Address all manager concerns by conducting satisfaction calls and other necessary tasks.-Review schedules and hours before new hiring to ensure proper staffing levels.-Send weekly top 3 concerns by the department to OV News and Whatsapp Group.-Verify assistants' tasks by the department head.-Prepare monthly progress reports to summarize achievements, challenges, and goals for the upcoming month.-Pass on any new employee information to HR to be added to Onevision when the manager informs you of new hires.-Follow-up with HR on hiring for external stores to ensure that ads are posted, and all emails and resumes are checked.
  • My Restaurants
    Assistant Surveillance
    My Restaurants Jan 2023 - Mar 2023
    -As an Assistant Surveillance professional, I am dedicated to ensuring the safety and security of multiple restaurants across Canada.-My role involves monitoring all areas of the restaurants, including entrances, exits, and kitchens, using state-of-the-art surveillance technology.- I work closely with restaurant management and staff to identify and mitigate potential security risks and provide regular reports to senior management on any incidents or trends.-With strong attention to detail and a commitment to maintaining a safe and secure environment, I am proud to contribute to the success of these restaurants and their customers.
  • Alert Lens Security (Als)
    Business Development Manager
    Alert Lens Security (Als) Jan 2023 - Jun 2023
    Islamabad, Islāmābād, Pakistan
    - Engaging in meaningful conversations across various industry domains to understand security and surveillance requirements.- Helping clients understand cost efficiencies in availing Video Surveillance as a Service (VSaaS).- Liaison with CCTV service providers/experts for potential partnerships. - Helping potential clients understand the benefits associated with remote monitoring services through content creation.- Responsible to provide sales and marketing support in building a pipeline of leads to meet business plans, quotas, and company objectives.
  • Deal And Deals
    Business Development Specialist
    Deal And Deals May 2022 - Dec 2022
    Pwd Islamabad
    As a Real Estate Business Development Specialist for The Countryside Residencia and Farms, I bring a wealth of experience in identifying and capitalizing on new business opportunities in the real estate industry. With a strong background in sales and marketing, I am well-versed in the latest trends and developments in the real estate market and have a proven track record of driving growth and profitability.My experience includes:- Developing and implementing business development strategies to generate new leads and sales for The Countryside Residencia and Farms.- Building and maintaining relationships with real estate agents, brokers, developers, and other industry stakeholders.- Conducting market research to identify trends and opportunities, and leveraging this knowledge to inform business development strategies.- Delivering compelling presentations and proposals to clients and partners, and negotiating and closing deals.- Collaborating with cross-functional teams to ensure a seamless and efficient project delivery process.I am a highly motivated professional with a passion for the real estate industry and a strong commitment to delivering results. My ability to build relationships, communicate effectively, and think creatively makes me an asset to The Countryside Residencia and Farms, and I am eager to bring my skills and experience to contribute to the success of this newly launched society.
  • Black Blitz Marketing
    Business Development Manager
    Black Blitz Marketing Feb 2022 - May 2022
    Islamabad, Islāmābād, Pakistan
    As a Business Development Manager in the real estate industry, I bring a track record of success in driving growth, developing new business opportunities, and building relationships with key stakeholders. With a strong background in sales and marketing, I have a keen understanding of the real estate market and a proven ability to identify untapped potential for revenue generation.My experience includes:1) Developing and executing strategic plans to increase market share, revenue, and profitability.2) Building and maintaining relationships with clients, real estate agents, brokers, developers, and other industry stakeholders.3) Identifying and pursuing new business opportunities, including negotiating and closing deals.4)Developing and delivering compelling presentations and proposals to clients and partners.5)Collaborating with cross-functional teams to ensure smooth and efficient project delivery.I am a results-driven professional with a passion for the real estate industry and a commitment to delivering exceptional results. My ability to build strong relationships, communicate effectively, and think creatively makes me an asset to any organization.
  • Black Blitz Marketing
    Business Development Executive
    Black Blitz Marketing Sep 2021 - Feb 2022
    Rawalpindi, Punjab, Pakistan
    Highly motivated Real Estate Business Development Executive with experience in identifying new business opportunities and driving sales growth in the real estate industry. Adept at market analysis, relationship building, and crafting winning strategies to drive revenue and expand client base. Proven track record of successfully closing deals and exceeding performance targets."
  • Urban Planning And Design Pvt Ltd
    Junior Structural Engineer
    Urban Planning And Design Pvt Ltd Sep 2020 - Oct 2020
    Islamabad, Islāmābād, Pakistan
    "Junior Structural Engineer (Intern): Gained hands-on experience in the design, analysis, and testing of structures, working on various projects under the supervision of senior engineers. Assisted in site inspections and surveying, and contributed to the preparation of reports and technical documents. Improved skills in using engineering software and gained knowledge of building codes and standards. A valuable opportunity to build technical proficiency and further career growth."
  • Dope Desi
    Search Engine Optimization Copywriter (Content Writer)
    Dope Desi Apr 2020 - Aug 2020
    Islamabad, Islāmābād, Pakistan
    "SEO Content Writer: Developed and produced high-quality, search engine-optimized content for websites and blogs. Utilized keywords, meta descriptions, and other SEO strategies to increase visibility and drive traffic. Collaborated with team members to create content calendars and meet deadlines. Demonstrated strong writing and editing skills, as well as knowledge of SEO best practices."
  • Samara Global Enterprises Private Limited
    Junior Engineer
    Samara Global Enterprises Private Limited Aug 2019 - Oct 2019
    Islamabad, Islāmābād, Pakistan
    "Junior Site Engineer Intern: Assist senior engineers in construction projects by providing support in site operations and activities. Duties include surveying, documenting progress, and assisting with quality control.

Shams I. Education Details

Frequently Asked Questions about Shams I.

What company does Shams I. work for?

Shams I. works for Sensible Bpo

What is Shams I.'s role at the current company?

Shams I.'s current role is Assistant Manager Human Resources.

What schools did Shams I. attend?

Shams I. attended The University Of Lahore, Army Public School - (Apsacs), Army Public School - (Apsacs).

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