Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.Handled customer complaints, resolved issues and adjusted policies to meet changing needs. Created successful workschedules for each team member to maintain deadlines and fully staff shifts.

Completed data entry tasks with accuracy and efficiency.Scanned documents and saved in database to keep records of essential organizational information. Maintained ongoingcommunication with relevant departments to confirm accurate data delivery. Corrected data entry errors to preventlater issues such as duplication or data degradation.

Prepared reports to assist business leaders with key decision making and strategic operational planning.Assessed personnel performance and implemented incentives and team-building events to boost morale. ExecutedMonthly Performance Plans with representatives to to identify production gaps.