As the Head of Product Success, my charter is to develop the ecosystem around the product to ensure that maximum value is being delivered to the customers.• Work closely with product, customer success, design, and engineering teams to continuously deliver value to customers and provide insightful feedback to the product team for enhancements.• Spearheading various quality, security, product features, and documentation initiatives to lower the need for customers to seek support while maximizing the value delivered by the product.• Experiment with various GenAI tools to find whitespaces where GenAI can improve the CX. Current whitespaces were summarization with insights, and contextual GenAI chatbot (with near-zero hallucination).• Deep-dived into the domains of digital marketing, CRMs, MarOps, and RevOps.

I consult as a fractional-CPO with multiple startups in the B2B SaaS space (AI and non-AI)

(Asper.ai was previously known as Samya.ai)As the first employee of Asper (earlier: Samya), I worked with the founders and the leadership (reported to the CPO) and played a critical role in the 0-to-1 and the 1-to-10 journeys and beyond. I led every aspect of the PM discipline from the validation of the problem statement, developing the product vision and the roadmap, composing PRDs, and working with the design and engineering teams to ship on time with high quality. I also supported the GTM team in various ways and contributed to various aspects of building the organization such as supporting finance, hiring the right talent, etc. Moreover, I mentored my junior colleagues as needed.

Helping Fortune 1000 CPG and Retail companies unlock revenue growth at the intersection of demand and supply.(Samya.ai was rebranded to Asper.ai after the acquisition by Fractal Analytics)As the first employee of Samya (now: Asper), I worked with the founders and the leadership (reported to the CPO) and played a critical role in the 0-to-1 and the 1-to-10 journeys and beyond. I led every aspect of the PM discipline from the validation of the problem statement, developing the product vision and the roadmap, composing PRDs, and working with the design and engineering teams to ship on time with high quality. I also supported the GTM team in various ways and contributed to various aspects of building the organization such as supporting finance, hiring the right talent, etc. Moreover, I mentored my junior colleagues as needed.

Qwikcilver links the world’s most loved brands and their consumers, stakeholders, partners & employees. Market leaders in stored-value card technology, we are all you need to cut through the clutter and power your brand up.

Using data and AI to rapidly increase sales productivity.

Meta-software is a new paradigm in problem-solving that allows acceleration of problem solving, reusability of software across multiple business problems, and the ability to stitch together inter-connected problems in a meaningful manner.

Multiple roles as the co-founder of two startups and consultant to three startups with roles involving engineering, software development, marketing, business development, strategy, and growth• Developed skills in machine learning, Java, Python, Git, Heroku, MongoDB, REST API, JUnit and, JavaScript• Led the engineering and strategic efforts for product development, customer acquisition, corporate partnerships, and business growth

Worked on various projects to learn and develop engineering, marketing, and leadership skills. Provided skilled technical support to engineering customers across various domains• Resolved over 550 customers issues related to Simulink, C++ code generation, and signal processing• Attained both Group Leader (GL) and Worldwide leader (WW) positions for support teams• Strong object-oriented programming, modeling, design, and troubleshooting skills• Initiated technical product marketing project for interfacing MATLAB with Robot Operating System preceding the development of Robotics System Toolbox• Specialized in Communication Systems Toolbox, Embedded Coder products, and Zynq workflowsTECHNICAL PROJECTS:MathWorks, Quality Engineering (Dec.2013–Jan.2014)Tested Simulink Lookup Table Blocks for AUTOSAR compliance • Developed test scripts using MATLABUnit framework (based on xUnit framework)• Automated the execution of test scripts for a few thousand models• Actively took part in the design reviews for floating and fixed-point conversion libraries• Took initiative to collaborated with developers by fixing erroneous Simulink modelsMathWorks, Technical Marketing (Jun.2013–Nov.2013)Developed proof-of-concept demo to interface MATLAB with Robot Operating System (ROS) • Benchmarked and analyzed 4 ROS implementations & decided on the best one• Developed a workflow process for users to get started with ROSJava• Automated 85% of the setup process with MATLAB• Collected and compiled Web Search Marketing (WSM) data using Google’s Keyword Planner• Overhauled a major existing demo by making major structural changes to meet new requirementsET Robocon 2013 [Japanese Robotics Competition] (May 2013–Sep.2013)Worked on deploying Simulink model onto the LEGO NXT units to meet competition challenges• Designed and worked with Stateflow, Arduino, and Raspberry Pi • Used sonar, gyroscope and light sensors to control the servo motors on the LEGO NXT robot

Worked with the Signal Processing and Communication (SPC) teams on multiple development projects• Developed scripts in collaboration with various development and QE teams for seamless integration of XML files in to the code base• Debugged various S-functions according to new specifications• Troubleshot existing automated testing scripts for QE teams and fixed them in record time• Led an initiative to convert error message catalogs to XML file format for further processing

Worked with 16-bit MSP430 MCUs to develop ultra-low-power applications, firmware, proof-of-concept demos, experimenter boards, and tested various add-on hardware modules• Developed proof-of-concept demos for FRAM based boards• Worked with JTAG, UART, I2C, SPI, RS232, and software and hardware debugging• Formulated applications using various modules - timers, clocks, controllers, SPI and I2C

Worked on Engine Control Units (ECUs) to enhance performance and efficiency of automobiles• Developed module to normalize the resolution of the data from various sensors of a car engine• Developed subsystems for intra-vehicle communication (CAN protocol)• Developed PSU test cases to test various functionalities of completed car modules