Rajat Khera Email & Phone Number

I hold a Post Graduate Diploma in marketing and business management and bring over 13 years of experience to my current role at Digital Magic Touch, a leading digital media company. My role involves nurturing key client relationships, backed by my strong sales skills and deep knowledge in customer relationship management.I have a deep understanding of the digital media landscape and keep up-to-date with the latest trends and developments. As a natural leader with excellent communication and negotiation abilities, I am proactive and dedicated to ensuring client satisfaction, always willing to go the extra mile.My experience has honed my ability to identify and capitalize on business opportunities, significantly increasing company revenue. I am also known for building and leading effective teams, promoting open communication and a positive work environment.Beyond my professional achievements, I am committed to community service, volunteering regularly with charities. In my free time, I enjoy spending time with loved and ones, traveling, and exploring different cuisines.I believe in a healthy work-life balance and encourage others to do the same.Looking for an experienced, dedicated, and innovative marketing expert? I bring a wealth of knowledge and a unique perspective to elevate your business.

Listed skills include Immigration Issues, Client Confidentiality, Higher Education, Entrepreneurship, and 18 others.

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  Account Manager

  Digital Magic Touch

  May 2013 - Present - Canada

  Primary responsibility is to act as the pivotal link between our clients and our internal teams. I manage and nurture client relationships, ensuring that their needs are met with the highest standards of service and quality.Serve as the main point of contact for assigned clients, fostering strong, long-term partnerships.Understand client goals and objectives to provide tailored marketing and print solutions.Conduct regular meetings and updates to keep clients informed and engaged.Actively listen to client feedback and address any concerns or issues with urgency and care.Develop creative solutions to meet client needs and exceed their expectations.Implement feedback mechanisms to improve service delivery continuously.Identify opportunities for upselling and cross-selling additional services to enhance client value and drive revenue growth.Stay informed about industry trends to offer strategic insights and recommendations to clients.