Raymond Javier Email and Phone Number
With a Bachelor's in Electronics and Communication Engineering, my journey in data analytics has been marked by a commitment to precision and strategic insight. At my last role with MacLean Financial, our team consistently delivered accurate real-time analyses and comprehensive reporting, facilitating informed decision-making.My certifications in Power BI and data analytics have been instrumental in developing and managing dashboards that drive performance. This expertise, combined with my skill in AutoCAD, ensures that I can offer a unique perspective on data visualization and management, contributing to the optimization of processes and enhanced business intelligence.
Xymbolic I.T. Solutions Provider Corp
View- Website:
- xymbolic.com.ph
- Employees:
- 57
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Electronic TechnicianXymbolic I.T. Solutions Provider CorpCentral Luzon, Philippines
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Electronic TechnicianSubicworx Inc. Nov 2024 - PresentSubic, Central Luzon, Philippines -
Lead Data AnalystMaclean Financial & Accounting Apr 2023 - Sep 2024Philippines*Generate End of day reports*Adhoc report*Web/Data scrapping*Real time queue monitoring*Data management*Develop and manage Dashboard*Mobile and Landline phone validation -
Real Time AnalystClearsource Bpo Apr 2023 - Aug 2023*Realtime analytsMonitor calls queue.Flag agents for not adherence status.Realtime approval of any off the phone activities.Daily and Weekly meeting with clients and stakeholders.Daily, Weekly and Monthly Attendance report.Weekly performance report. -
Workforce AnalystGenpact Dec 2019 - Apr 2023Bataan, Central Luzon, PhilippinesScheduler*Agent rest day, lunch, break and planned leaves.*Schedule agent coaching and team meeting.Realtime analyts*Monitor calls queue.*Flag agents for not adherence status.*Realtime approval of any off the phone activities.*Real time schedule optimization.Report analyst*Eod of day reports.*Weekly reports.*Monthly reports.*Adhoc reports.*Develop and manage client Dashboard.*Manage agent incentives score and corresponding amount based on their goal.*Daily meeting with clients and stake holder. -
Customer Service RepresentativeGenpact Jun 2019 - Dec 2019Bataan, Central Luzon, PhilippinesTwin City Bank customer support
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Process AssociateSutherland Jan 2015 - Dec 2018Pampanga, Central Luzon, PhilippinesMicrosoft UP and Running department*Download, Install and Activate Microsoft office products.*Provide sales of Microsoft Office and Windows OS*Provide sales of technical support servicesMicrosoft Windows Answer Desk*Windows operating system TS.*Windows Activation.*Windows OS reinstallation.*Microsoft Office TSMicrosoft Outlook.com technical support.*Answers email inquiry about Outlook.com*Troubleshoot issue with sending and receiving emails in Outlook.com.Microsoft Chat support*Resolve any issues with Microsoft Office and Windows OSMicrosoft Answer Desk tier 2 Escalation*Microsoft Windows OS and Office advance troubleshooting.*Complaint Escalation. -
Electronic TechnicianVivcom May 2014 - Oct 2014Orani, BataanSmart communication contractor*Install Internet connection*Activate Internet connection*Troubleshoot and repair Internet connection.
Raymond Javier Education Details
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Electrical, Electronics And Communications Engineering
Frequently Asked Questions about Raymond Javier
What company does Raymond Javier work for?
Raymond Javier works for Xymbolic I.t. Solutions Provider Corp
What is Raymond Javier's role at the current company?
Raymond Javier's current role is Electronic Technician.
What schools did Raymond Javier attend?
Raymond Javier attended Microcity Computer College Foundation, Inc, Balanga City.
Who are Raymond Javier's colleagues?
Raymond Javier's colleagues are Louie Libunao, Richmond Dale Rodriguez, Kenneth Sembrano, Angelica Cabreta, Michael Victor Del Rosario, Flerrylou Danoog, Farahlyn Joan Tejada.
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