Fleet Manager
CurrentOversee all service & parts activities at the branchSeeing that all service & parts calls are answeredOverseeing the scheduling of work in the shopOverseeing processing of repair orders, parts ticketsWarranty claim processing & payment receiptsShop tooling and equipmentLiaison to the factory representativesBranch inventory controlHiring & Managing of branch personnelDealer relationsService work contractsFacility Management, building and groundsSetting yearly budget for the branch operationsForecasting service & parts sales for the branch each yearCapital expendituresResponsible for training department members in continual improvement tools (Seven Step, Nine Step, Language Processing, etc.).Responsible for Sound business practicesCompliance with applicable OSHA, EPA, DOT regulationsMonitoring and reporting of key branch measures