Raj Chaudhuri
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Raj Chaudhuri Email & Phone Number

Vice President Operations - Global CFN Servicing at American Express
Location: Wp. Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia 8 work roles 3 schools
1 work email found @aexp.com LinkedIn matched
✓ Verified August 2026 4 data sources Profile completeness 100%

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Work email r****@aexp.com
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Current company
Role
Vice President Operations - Global CFN Servicing
Location
Wp. Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia
Company size

Who is Raj Chaudhuri? Overview

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Quick answer

Raj Chaudhuri is listed as Vice President Operations - Global CFN Servicing at American Express, a with 79797 employees, based in Wp. Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia. AeroLeads shows a work email signal at aexp.com and a matched LinkedIn profile for Raj Chaudhuri.

Raj Chaudhuri previously worked as Vice President Operations - Global CFN Consumer Servicing & APAC Operations at American Express and Director Of Operations at American Express. Raj Chaudhuri holds Certificate Course In Leadership from Harvard Business School Executive Education.

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Email format at American Express

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rchaudhuri@aexp.com
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Profile bio

About Raj Chaudhuri

At American Express, we're committed to revolutionizing customer service, and that's been my mission as Vice President Operations for over four and a half years. With a steadfast focus on integrating digital solutions, my team has been instrumental in transforming customer journeys, ensuring seamless experiences that set industry benchmarks for excellence.Our strategy has centered on eradicating friction points and driving a customer-first resolution approach, leveraging my expertise in operations management and people development. In collaboration with colleagues across the organization, we've cultivated a culture that embraces innovation, yielding digitally-enabled servicing experiences that underscore our dedication to sustainable growth and operational efficiency.

Listed skills include Credit Cards, Business Planning, Operations Management, Financial Analysis, and 24 others.

Current workplace

Raj Chaudhuri's current company

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American Express
American Express
Vice President Operations - Global CFN Servicing
Kuala Lumpur, MY
Employees
79797
AeroLeads page
8 roles

Raj Chaudhuri work experience

A career timeline built from the work history available for this profile.

Vice President Operations - Global Cfn Servicing

Kuala Lumpur, My

Vice President Operations - Global Cfn Consumer Servicing & Apac Operations

Current

New York, Ny, Us

Responsible for delivering on the vision and road map for Servicing in Customer Fullfilment Network, and transform end to end Customer journeys to deliver the world’s best Customer experience. Partner with upstream servicing functions and Business to eliminate customer friction points in our back office processes, reduce Bad demand to drive Customer First Resolution, drive efficiency and automation and provide more digitally enabled servicing experiences to our customers.

Mar 2020 - Present

Director Of Operations

New York, Ny, Us

Board of Director for American Express Malaysia & lead Transaction Processes for Japan & Asia Pacific servicing B2B & B2C segmentsManage 300+ team of Customer Service team managers across 5 hubs– Multi siteSpecialties: Business Planning & Budgeting ; P& L Account Management ; Transitions ; Operations Management ; Driving Operational excellence ; Process Control ; Forecasting ; People Development; Maximizing Productivity & gross margins; Consulting

Apr 2013 - Mar 2020

Manager Operations

New York, Ny, Us

Lead a team of 50+ across Greater China & South East Asia leading the Consumer Disputes & Maintenance process.

Mar 2011 - Mar 2013

Service Delivery Leader - Business Planning And Projects

New York, Ny, Us

Support Senior VP & GM, World Service India in overall Center strategy development including Migrations Broad range of KPI/Customer Experience analytics to identify areas of opportunity & work with Processes Owners to deliver on goalsProviding thought leadership in a range of strategy & operational business initiatives Ensure governance & rigor of Process reviews & all Center level initiatives including new Migrations Deliver broad range of communications, including strategy update presentations and Employee communications

Apr 2008 - Jun 2011

Financial Performance Analyst

New York, Ny, Us

Jul 2006 - Mar 2008

Mis Analyst

New York, Ny, Us

Forecasting and Analysis of key Business Metrics for American Express India Servicing Operations

Jun 2005 - Jun 2006

Mis Specialist & Schedule Administrator

New York, Ny, Us

Workforce forecasting & planning, Capacity management, Real time analysis and MIS reporting

Jul 2001 - May 2005
Team & coworkers

Colleagues at American Express

Other employees you can reach at americanexpress.com. View company contacts for 79797 employees →

3 education records

Raj Chaudhuri education

Certificate Course In Leadership

Harvard Business School Executive Education

Bsc, Hospitality

Indira Gandhi National Open University

Bachelor Of Science (Bsc), Hotel Management

Institute Of Hotel Management, Kolkata
FAQ

Frequently asked questions about Raj Chaudhuri

Quick answers generated from the profile data available on this page.

What company does Raj Chaudhuri work for?

Raj Chaudhuri works for American Express.

What is Raj Chaudhuri's role at American Express?

Raj Chaudhuri is listed as Vice President Operations - Global CFN Servicing at American Express.

What is Raj Chaudhuri's email address?

AeroLeads has found 1 work email signal at @aexp.com for Raj Chaudhuri at American Express.

Where is Raj Chaudhuri based?

Raj Chaudhuri is based in Wp. Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia while working with American Express.

What companies has Raj Chaudhuri worked for?

Raj Chaudhuri has worked for American Express.

Who are Raj Chaudhuri's colleagues at American Express?

Raj Chaudhuri's colleagues at American Express include Mandeep Singh Rana, Kanishk Gahlaut, Rophina Uboh, Armagaan Ansari, and Priya Narang.

How can I contact Raj Chaudhuri?

You can use AeroLeads to view verified contact signals for Raj Chaudhuri at American Express, including work email, phone, and LinkedIn data when available.

What schools did Raj Chaudhuri attend?

Raj Chaudhuri holds Certificate Course In Leadership from Harvard Business School Executive Education.

What skills is Raj Chaudhuri known for?

Raj Chaudhuri is listed with skills including Credit Cards, Business Planning, Operations Management, Financial Analysis, Project Management, Vendor Management, Risk Management, and Mis.

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