Rachel Cunningham Email & Phone Number

Omaha, NE, US

Sonoma, California, United States

• Plan and organize team objectives, priorities, and training plans
• Collaborate with cross-functional teams, including sales, marketing and development, to ensure project success
• Analyze and visualize complex data sets to identify trends and insights, enabling data-driven decisions
• Curate dashboards providing visibility into KPIs and business trends via Excel, SQL, DataGrip, Google Analytics
• Identify and benchmark market trends via industry-wide surveys/research

Sonoma, California, United States

• Supported Pre- and Post-Sales cycles through revenue reporting and analysis, and customer lifecycle analytics
• Developed reports and dashboards for stakeholders measuring the effectiveness of inbound marketing campaigns
• Led event marketing email campaign development and deployment of 120 html emails for 6 wine industry events
• Managed event registration build, reporting, and website updates contributing to revenue over $1.5 million
• Acted as Lead UX Designer through a companywide website redesign creating 5 web pages with a focus on advertisements, product placement, and customer needs

Boulder, Colorado, United States

• Assisted with tax preparation, appointment setting, and general office duties
• Maintained bookkeeping for 10 small businesses
• Supported the migration of sensitive client information to new tax software
• Managed client onboarding to ensure efficient workflow and internal processes

Denver Metropolitan Area

• Responsible for identifying and translating business requirements and user needs into innovative web and mobile solutions
• Conducted extensive usability testing and quantitative/qualitative research to evaluate products
• Designed, built, and tested interactive prototypes to iterate and evolve design concepts

Denver Metropolitan Area

• Proactively monitored all aspects of projects including performance indicators, risks, and scope ensuring visibility to leadership and escalating roadblocks as needed
• Managed more than 10 web development projects working closely with development and UX teams to ensure requirements were successfully met
• Coordinated User Acceptance Testing for UX teams
• Administered and maintained company site: modified existing code as needed, updated job board, published case studies and blog postings

Denver Metropolitan Area

• Engaged and connected with guests, shared top-quality product education, and networked authentically about company community and culture
• Assessed guests’ needs to provide customized, effective purchase and return solutions and support
• Worked with team to reach daily sales goals averaging over $5,000 by providing technical product education and articulation of the value and benefit of products

Omaha Metropolitan Area

• Acted as a key point of contact for potential clients providing a quality customer experience regardless of the inquiry or outcome. Being able to confidently provide dependable web hosting,e-commerce solutions and.
• Assessed customer's needs in order to recommend specific online advertising products to increase small business position and sales
• Documented all leads and sales activity using Salesforce and other CRM tools to ensure follow-up activities in a timely manner
• Participated in meetings and training to develop relevant product knowledge, research market trends and review sales forecasts

Omaha Metropolitan Area

• Assisted in all aspects of special event coordination including planning, advertising, and sponsorship
• Helped foster 40% Year to Year sponsorship revenue growth for Lucky Bucket 7K Trail Run in support of Juvenile Diabetes Research Foundation
• Promoted products and generated sales through monthly beer event tastings focusing on consumer engagement