Raj Dalal Email & Phone Number

Chicago, Il, Us

Chicago

Greater Chicago Area

Chicago, Illinois

Zipcar (Marketing Data Warehouse Project)Caesars Entertainment (Adobe Experience Manager Upgrade 6.2 & Total Rewards Project)Domino's Canada & US (Website & Email Integration)Domu Apts (Website)

Chicago, Illinois

•Develop test plans, define and create high-level test scenarios, test cases, execute test scripts, and assess overall results. •Conducted several types of testing – Functional testing, Regression Testing, Integration Testing, and Usability testing.•Work with every team of the SDLC to test any new or existing functionality in the system to reduce errors in the production and testing environments with a clear understanding of business requirements.•Work in an agile environment to help product development meet user end goals by attending and assisting in daily scrum meetings pre/post development.•Serve as a manual tester on critical projects after Aetna acquisition: Implementation of Aetna Shop, Ask Emma, Billing 2.0, Credits/Surcharges & Defined Contributions. •Utilize various manual and automated testing tools to accurately discover and report defects.•Knowledge of quality assurance processes, methodologies and industry best practices.•Demonstrate skills in validating high-quality applications in reduced cycle time environments.•Execute basic SQL queries into database to retrieve exact error messages upon a specific functionality failure.

Greater Chicago Area

•Documented over 2,000 unit payments and charges into company database accurately.•Collaborated with on site properties to ensure proper reconciling of delinquency and other monthend reports through MRI & Onesite.•Documented and organized all tenant files and cash receipts and updated bank registers dailywith the controller.•Reconciled all of bank and investment accounts for ten residential properties totaling over $10million dollars in assets.•Answered/Called residents regarding payment history and sent out monthly statements reflectingbalance due.•Reviewed accounts receivable and aging monthly reports to establish a course of action fordelinquent tenants.•Interfaced with property managers and the president to report monthly and yearly financials, aswell as variance analysis.•Prepared and analyzed property level balance sheet, income statement and cash flow statements.• Prepared, reviewed, and inputted annual budgets and monthly journal entries for ten residentialproperties.• Responsible for end of month closing for each property, and distributions of accurate monthlyfinancials to the board of directors.•Involved in the complete QA lifecycle including analysis of Software requirements and specifications. •Tested the AS/400 thoroughly and documented defects as well as debugged the system to reduce errors. •Verified and entered defects according to the Defect Life Cycle and re-tested defects after fixed by developers.•Worked collaboratively with developers and other team members in testing to enhance the overall quality of software.

•Prospected through the use of a centralized client data system.•Educated prospective members about the companies organization represented: Assurant, Aetna,Humana, Blue Cross Blue Shield and United Healthcare.•Identified and clarified information regarding policies and services.•Followed up with leads who have inquired about health insurance.•Offered free quotes and appointments.

Greater Chicago Area

•Identified, located, and communicated to key shareholders through outbound calling and computer software implementation.•Worked on campaigns and encouraged shareholders to vote shares and increase retail vote participation.•Used Avaya, one of the most eminent proxy solicitation programs to record votes.•Met the client’s needs by providing a tactical solution in the solicitation process.

Greater Chicago Area

•Provided financial products and services.•Consulted clients with building and maximizing personal wealth through the highest qualityservices.•Duties included prospecting through the use of a centralized client data system, telemarketing,and financial analysis.•Set appointments and prepared and executed presentations to build client relations.

Qa, Hp Quality Center & Quick Test Professional Certification, Quality Assurance

Quality Assurance/Testing Program Completed Coursework: Software Development Life Cycle, Black Box Testing, Regression Testing, Quality.

Bachelor'S Degree, Economics

Activities and Societies: • Active participant of intramural sports teams and dance June 2005- 2007 • Member of ISA October 2007-May 2008

Education record

Activities and Societies: Basketball Team Soccer Team Volleyball Team ISA