Raj Dalal Email & Phone Number

Chicago, IL, US

Chicago

Greater Chicago Area

Chicago, Illinois

Zipcar (Marketing Data Warehouse Project)Caesars Entertainment (Adobe Experience Manager Upgrade 6.2 & Total Rewards Project)Domino's Canada & US (Website & Email Integration)Domu Apts (Website)

Chicago, Illinois

• Develop test plans, define and create high-level test scenarios, test cases, execute test scripts, and assess overall results.
• Conducted several types of testing – Functional testing, Regression Testing, Integration Testing, and Usability testing.
• Work with every team of the SDLC to test any new or existing functionality in the system to reduce errors in the production and testing environments with a clear understanding of business requirements.
• Work in an agile environment to help product development meet user end goals by attending and assisting in daily scrum meetings pre/post development.
• Serve as a manual tester on critical projects after Aetna acquisition: Implementation of Aetna Shop, Ask Emma, Billing 2.0, Credits/Surcharges & Defined Contributions.
• Utilize various manual and automated testing tools to accurately discover and report defects.

Greater Chicago Area

• Documented over 2,000 unit payments and charges into company database accurately.
• Collaborated with on site properties to ensure proper reconciling of delinquency and other monthend reports through MRI & Onesite.
• Documented and organized all tenant files and cash receipts and updated bank registers dailywith the controller.
• Reconciled all of bank and investment accounts for ten residential properties totaling over $10million dollars in assets.
• Answered/Called residents regarding payment history and sent out monthly statements reflectingbalance due.
• Reviewed accounts receivable and aging monthly reports to establish a course of action fordelinquent tenants.

• Prospected through the use of a centralized client data system.
• Educated prospective members about the companies organization represented: Assurant, Aetna,Humana, Blue Cross Blue Shield and United Healthcare.
• Identified and clarified information regarding policies and services.
• Followed up with leads who have inquired about health insurance.
• Offered free quotes and appointments.

Greater Chicago Area

• Identified, located, and communicated to key shareholders through outbound calling and computer software implementation.
• Worked on campaigns and encouraged shareholders to vote shares and increase retail vote participation.
• Used Avaya, one of the most eminent proxy solicitation programs to record votes.
• Met the client’s needs by providing a tactical solution in the solicitation process.

Greater Chicago Area

• Provided financial products and services.
• Consulted clients with building and maximizing personal wealth through the highest qualityservices.
• Duties included prospecting through the use of a centralized client data system, telemarketing,and financial analysis.
• Set appointments and prepared and executed presentations to build client relations.

Qa, Hp Quality Center & Quick Test Professional Certification, Quality Assurance

Quality Assurance/Testing Program Completed Coursework: Software Development Life Cycle, Black Box Testing, Regression Testing, Quality.

Bachelor'S Degree, Economics

Activities and Societies: • Active participant of intramural sports teams and dance June 2005- 2007 • Member of ISA October 2007-May 2008

Education record

Activities and Societies: Basketball Team Soccer Team Volleyball Team ISA