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Rajdeep Basu Email & Phone Number

Principal Consultant - Solution, Energy and Utility at Tech Mahindra
Location: Pune, Maharashtra, India 5 work roles 2 schools
1 work email found @wns.com LinkedIn matched
✓ Verified May 2026 4 data sources Profile completeness 100%

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Current company
Tech Mahindra
Role
Principal Consultant - Solution, Energy and Utility
Location
Pune, Maharashtra, India
Company size
109765 employees

Who is Rajdeep Basu? Overview

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Quick answer

Rajdeep Basu is listed as Principal Consultant - Solution, Energy and Utility at Tech Mahindra, a company with 109765 employees, based in Pune, Maharashtra, India. AeroLeads shows a work email signal at wns.com and a matched LinkedIn profile for Rajdeep Basu.

Rajdeep Basu previously worked as Principal Consultant at Tech Mahindra and Senior Consultant, Solution Energy and Utility at Wns Global Services. Rajdeep Basu holds Master Of Business Administration (M.B.A.), Technology Management, A from The Australian National University.

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Profile bio

About Rajdeep Basu

QUALIFICATIONS SUMMARY• Rajdeep Basu is a Principal Consultant with 20+ years of experience in the Retail Energy space of the Utility industry. He began his career in the Meter to Cash segment of the retail utility sector in Australia before moving to work for global utility companies in the UK and US as that industry entered deregulation. • Rajdeep joined the Australian Gas Light Company as a Billing Specialist in Canberra in the early 2000's. He played a crucial role in exploiting the emerging digital transformation opportunities and led the legacy to SAP transformation (a $150+ MM transformation project) for the enterprise in their retail energy space.

Listed skills include Consultancy Services, Customer Experience, Team Building, Consulting, and 27 others.

Current workplace

Rajdeep Basu's current company

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Tech Mahindra
Tech Mahindra
Principal Consultant - Solution, Energy and Utility
pune, maharashtra, india
Website
techmahindra.com
Employees
109765
AeroLeads page
Company profile
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5 roles

Rajdeep Basu work experience

A career timeline built from the work history available for this profile.

Principal Consultant

Current
Tech Mahindra

Pune, Maharashtra, India

Solution Lead and Subject Matter Expert he was responsible for Capability Building, Consulting initiatives, creating Solutions and handling key Transformational projects for Global utilities across North America, UK and Australia.

Jul 2022 - Present

Senior Consultant, Solution Energy And Utility

Wns Global Services

Pune Area, India

  • Work with emerging technologies and partners to create POCs like Digital Meter to Cash, Blockchain based Reconciliation, Analytics driven Demand Response Management and Predictive Asset Management etc.
  • Provide consulting and due diligence for clients - e.g. FTE Optimization, Call deflection, Digital CIS, Smart Collections, Platform Optimization etc.
  • Respond to Energy and Utility RFx for global utilities
Jul 2018 - Jul 2022

Solution Lead

Hcl Technologies

Noida Area, India

  • Consulting services for Large North American Energy Supplier
  • Lead RFXs for global utility clients
  • Develop AI and ML based Chatbots and Digital FAQ services for Customer Interaction Management
  • Develop Bill Verification and Meter Read Application for Large US based Energy Supplier
  • Developed ISB services around Billing Accuracy, Testing and Meter Readings to improve utility service catalog
Nov 2016 - Jul 2018

Delivery Manager, Consultant And Utility Sme

Tata Consultancy Services

Kolkata Area, India

  • Manage head count of 250+ FTEs for Back Office (billing, metering, service order support and credit collections) and Front Office services (email, webchat and correspondences) for Big 6 UK utility client
  • Analyse, maintain, plan and improve program SLA’s and improve revenue and head count
  • Monitor performance of all Teams by conducting weekly reviews with Team Managers and Support Functions
  • Deliver High Impact Business Outcomes – e.g. CSAT 88% & NPS +65; improve Digital… Show more
  • Deliver High Impact Business Outcomes – e.g. CSAT 88% & NPS +65; improve Digital registration by 3x, improve self-serve by 65%
  • Manage end to end high volume functions – e.g. 15M customer interaction across live chat, email, letters and voice
Feb 2011 - Nov 2016

Process And Exceptions Specialist

Agl Energy

Melbourne, Australia

  • Legacy - SAP Transition Specialist - Train new joiners (Technical Coach) in SAP; create Work Instructions and resolve SAP Tickets
  • Process and Exceptions specialist – Responsible for end-to-end Billing process for Residential and Commercial customers
  • Lead Training team (Tech Coach) - ~30 FTEs during the SAP roll-out phase
  • Assist SAP Architecture (Functional Consultant) team with resolving complex exceptions and tickets that would stop automatic billing of accounts
Apr 2004 - Nov 2010
Team & coworkers

Colleagues at Tech Mahindra

Other employees you can reach at techmahindra.com. View company contacts for 109765 employees →

SV Srinivasarao Vasamsetti Srinivasarao Vasamsetti Colleague at Tech Mahindra Bengaluru, Karnataka, India, India View → RM Rehan Mansoori Rehan Mansoori Colleague at Tech Mahindra Vasai Virar, Maharashtra, India, India View → SS Shivakumar Sk Shivakumar Sk Colleague at Tech Mahindra Bengaluru, Karnataka, India, India View → ML Murali Lakshmanakavi Murali Lakshmanakavi Colleague at Tech Mahindra Bengaluru, Karnataka, India, India View → NR Nina Rose Julaton Nina Rose Julaton Colleague at Tech Mahindra Philippines, Philippines View → IR Indu Rj Indu Rj Colleague at Tech Mahindra Bengaluru, Karnataka, India, India View → AW Amol Wakale Amol Wakale Colleague at Tech Mahindra Mumbai, Maharashtra, India, India View → KS Krishna Sahani Krishna Sahani Colleague at Tech Mahindra Hyderabad, Telangana, India, India View → PK Prasad Kandalkar Prasad Kandalkar Colleague at Tech Mahindra Mumbai, Maharashtra, India, India View → RV Ramakrishnareddy Veduru Ramakrishnareddy Veduru Colleague at Tech Mahindra Krishna, Andhra Pradesh, India, India View →
2 education records

Rajdeep Basu education

FAQ

Frequently asked questions about Rajdeep Basu

Quick answers generated from the profile data available on this page.

What company does Rajdeep Basu work for?

Rajdeep Basu works for Tech Mahindra.

What is Rajdeep Basu's role at Tech Mahindra?

Rajdeep Basu is listed as Principal Consultant - Solution, Energy and Utility at Tech Mahindra.

What is Rajdeep Basu's email address?

AeroLeads has found 1 work email signal at @wns.com for Rajdeep Basu at Tech Mahindra.

Where is Rajdeep Basu based?

Rajdeep Basu is based in Pune, Maharashtra, India while working with Tech Mahindra.

What companies has Rajdeep Basu worked for?

Rajdeep Basu has worked for Tech Mahindra, Wns Global Services, Hcl Technologies, Tata Consultancy Services, and Agl Energy.

Who are Rajdeep Basu's colleagues at Tech Mahindra?

Rajdeep Basu's colleagues at Tech Mahindra include Srinivasarao Vasamsetti, Rehan Mansoori, Shivakumar Sk, Murali Lakshmanakavi, and Nina Rose Julaton.

How can I contact Rajdeep Basu?

You can use AeroLeads to view verified contact signals for Rajdeep Basu at Tech Mahindra, including work email, phone, and LinkedIn data when available.

What schools did Rajdeep Basu attend?

Rajdeep Basu holds Master Of Business Administration (M.B.A.), Technology Management, A from The Australian National University.

What skills is Rajdeep Basu known for?

Rajdeep Basu is listed with skills including Consultancy Services, Customer Experience, Team Building, Consulting, Stakeholder Management, Business Transformation, People Management, and Front Office.

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