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Rajdeep Dey Email & Phone Number
Head - Retail Operations (R and M)
at
Chai Point
LinkedIn matched
3 data sources
Profile completeness 100%
Current company
Role
Head - Retail Operations (R and M)
Location
Bengaluru, Karnataka, India
Company size
Who is Rajdeep Dey? Overview
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Quick answer
Rajdeep Dey is listed as Head - Retail Operations (R and M) at Chai Point, a company with 535 employees, based in Bengaluru, Karnataka, India. AeroLeads shows a matched LinkedIn profile for Rajdeep Dey.
Rajdeep Dey previously worked as Service Head-R&M at Chai Point and Area Service Manager at Ifb Industries Ltd. Rajdeep Dey holds Executive Post Graduate Certificate Program, General Management from Indian Institute Of Management, Vishakhapatnam.
Company email context
Email format at Chai Point
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Chai Point
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Profile bio
About Rajdeep Dey
As a Service Head-R&M at Chai Point, I manage the RnM team of BoxC vertical for Bangalore location, ensuring quality, efficiency, and customer satisfaction. I also lead and mentor the service operations for the entire city, collaborating with quality, new product development, and operations team for better and improved customer experience.With over 8 years of experience in customer service, team management, vendor management, escalation handling, and inventory management, I have delivered tangible results and solutions for various organizations, such as IFB Global, Tata Play Ltd (Formerly Tata Sky Ltd) and Coffee Day Group. For example, I increased the service partner satisfaction score by 15% and reduced the inventory cost by 10% at IFB Global. I am currently pursuing an Executive Post Graduate Certificate Program in General Management from IIM Vishakhapatnam, to enhance my skills and knowledge in the field. I am passionate, honest, disciplined, result-oriented, customer-centric, flexible, collaborative, adaptable, and friendly, and I aim to add value to any company I work with.
Listed skills include Team Management, Strategic Planning, Microsoft Excel, Microsoft Powerpoint, and 8 others.
Current workplace
Rajdeep Dey's current company
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Chai Point
9 roles
Rajdeep Dey work experience
A career timeline built from the work history available for this profile.
Service Head-R&M
CurrentResponsibilities:1. Managing the RnM team of BoxC vertical for Bangalore location.2. Sampling and Deployment of new BoxC machines.3. Leading & monitoring the Service Operations for entire Bangalore including in-house refurbishments.4. Quality checks and Audits.5. Collaboration with Quality, New Product Development and Operations teams for better and.
May 2023 - Present
Area Service Manager
Worked as Area Service Manager entrusted with the responsibility of handling Service Partners (ASPs) and ensure all the key Service KPIs are achieved.
Jan 2023 - Apr 2023
Assistant Manager
Apr 2022 - Aug 2022
Senior Area Service In-Charge
Jan 2022 - Mar 2022
Senior Area Service In-Charge
Feb 2020 - Jan 2022
Senior Service Executive
Jun 2016 - Feb 2020
Internship Program
Did internship on Optical Fibres and Communication
Jun 2014 - Nov 2015
Jun 2015 - Jul 2015
Team & coworkers
Colleagues at Chai Point
Other employees you can reach at chaipoint.com. View company contacts for 535 employees →
FF
Fidhas Fidhu
Colleague at Chai Point
Bengaluru, Karnataka, India, India
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JP
Jenny Prakash
Colleague at Chai Point
Chennai, Tamil Nadu, India, India
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HS
Hemanth Shivaraja
Colleague at Chai Point
Pinner, England, United Kingdom, United Kingdom
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VM
Vinaykumar M.C
Colleague at Chai Point
Bengaluru, Karnataka, India, India
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EH
Espen Haugen
Colleague at Chai Point
Oslo, Oslo, Norway, Norway
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CN
Confedhorti New Delhi
Colleague at Chai Point
Delhi, India, India
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TI
Toi In
Colleague at Chai Point
Bengaluru, Karnataka, India, India
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RK
Rahul Kumar
Colleague at Chai Point
Budaun, Uttar Pradesh, India, India
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VH
Vipin Hooda
Colleague at Chai Point
Faridabad, Haryana, India, India
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RT
Rajani Tc
Colleague at Chai Point
Bengaluru, Karnataka, India, India
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Fidhas Fidhu
Colleague at Chai Point
Bengaluru, Karnataka, India, India
View →
JP
Jenny Prakash
Colleague at Chai Point
Chennai, Tamil Nadu, India, India
View →
HS
Hemanth Shivaraja
Colleague at Chai Point
Pinner, England, United Kingdom, United Kingdom
View →
VM
Vinaykumar M.C
Colleague at Chai Point
Bengaluru, Karnataka, India, India
View →
EH
Espen Haugen
Colleague at Chai Point
Oslo, Oslo, Norway, Norway
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CN
Confedhorti New Delhi
Colleague at Chai Point
Delhi, India, India
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TI
Toi In
Colleague at Chai Point
Bengaluru, Karnataka, India, India
View →
RK
Rahul Kumar
Colleague at Chai Point
Budaun, Uttar Pradesh, India, India
View →
VH
Vipin Hooda
Colleague at Chai Point
Faridabad, Haryana, India, India
View →
RT
Rajani Tc
Colleague at Chai Point
Bengaluru, Karnataka, India, India
View →
4 education records
Rajdeep Dey education
Executive Post Graduate Certificate Program, General Management
Indian Institute Of Management, Vishakhapatnam
Bachelor Of Engineering (B.E.), Electronics And Telecommunication, 1St Class
Hsslc, Science, 83.6%
Ramanuj Gupta Junior College
Hslc, 81.5%
FAQ
Frequently asked questions about Rajdeep Dey
Quick answers generated from the profile data available on this page.
What company does Rajdeep Dey work for?
Rajdeep Dey works for Chai Point.
What is Rajdeep Dey's role at Chai Point?
Rajdeep Dey is listed as Head - Retail Operations (R and M) at Chai Point.
Where is Rajdeep Dey based?
Rajdeep Dey is based in Bengaluru, Karnataka, India while working with Chai Point.
What companies has Rajdeep Dey worked for?
Rajdeep Dey has worked for Chai Point, Ifb Industries Ltd, Tata Play Ltd, Tata Sky Ltd, and Coffee Day Group.
Who are Rajdeep Dey's colleagues at Chai Point?
Rajdeep Dey's colleagues at Chai Point include Fidhas Fidhu, Jenny Prakash, Hemanth Shivaraja, Vinaykumar M.C, and Espen Haugen.
How can I contact Rajdeep Dey?
You can use AeroLeads to view verified contact signals for Rajdeep Dey at Chai Point, including work email, phone, and LinkedIn data when available.
What schools did Rajdeep Dey attend?
Rajdeep Dey holds Executive Post Graduate Certificate Program, General Management from Indian Institute Of Management, Vishakhapatnam.
What skills is Rajdeep Dey known for?
Rajdeep Dey is listed with skills including Team Management, Strategic Planning, Microsoft Excel, Microsoft Powerpoint, C, C++, Microsoft Outlook, and Microsoft Dynamics Crm.
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