Information Technology Associate
Current-Provided technical support to a diverse user base, resolving hardware and software issues through remote assistance and on-site visits.-Assisted in the deployment and configuration of Windows and Linux operating systems, software applications, and network equipment.Collaborated with the IT team to implement security measures, including antivirus solutions, firewalls, and regular security audits.-Conducted routine system maintenance and hardware upgrades to improve performance and… Show more -Provided technical support to a diverse user base, resolving hardware and software issues through remote assistance and on-site visits.-Assisted in the deployment and configuration of Windows and Linux operating systems, software applications, and network equipment.Collaborated with the IT team to implement security measures, including antivirus solutions, firewalls, and regular security audits.-Conducted routine system maintenance and hardware upgrades to improve performance and reliability.-Assisted in managing the company's Active Directory, creating and managing user accounts and group policies. Show less