• Facilitated successful policy implementation and enforcement to maintain legal and operational compliance.• Responsible for Regional HR Operations (East & North East)• Implemented performance reviews and motivational strategies to elevate business results.• Coordinated employee grievances and disputes in timely and professional manner by finding constructive solutions.• Evaluated employee onboarding programs and presented strategic improvement recommendations to upper management.• Discovered and resolved complex employee issues that affected management and business decisions.• Fostered positive work environment through comprehensive employee relations program.• Worked with managers to achieve compliance with organizational policies, providing clarifying information and recommending necessary changes.• Implemented diversity hiring strategies• Instructed senior leaders on appropriate employee corrective steps.• Coordinating with HO Operations Team regarding various employee related issues like BGV, PF, Payroll related, Attendance, Mediclaim etc.• Motivated employees through special events and incentive programs.• Distributed employee engagement surveys to identify areas of improvement.• Resolved understaffing issues, disputes, employee terminations, and disciplinary procedures.• Identified HR training needs and conducted training for employees and leadership while recommending approaches to effect continual improvements in business objectives, productivity, and within company to reach business goals.• Promoted and enabled necessary changes to align operations with strategic plans.• Conducted exit interviews with employees leaving company to gauge areas of success and opportunities for improvement.

 Responsible for Regional HR Operations  Handling a team of 5 members  Responsibility of workforce planning for entire East Zone  Taking care of Joining formalities, issuance of offer letters and exit interviews etc.  Interact with Business Heads to understand the manpower requirement and building a robust hiring plan  Interact with line managers to understand HR issues and handle critical employee grievances  Employee engagement activities  Coordinating with HO Operations Team regarding various employee related issues like BGV, PF, Payroll related, Attendance, Mediclaim etc.  Keeping a track on attrition and managing effectively the process so that we don’t miss out the high performers  Implementing new initiatives to improve work relationships, build morale and increase productivity of employees thereby ensuring high terms of retention and low attrition