Rajdeep Mukherjee Email & Phone Number

India

Bengaluru, Karnataka, India

• Responsibilities:
• Integrated with Product Development, Product Support, and Quality Assurance to manage content in the Knowledge Base on customized document creation and project completion.
• Wrote and published user manuals, release notes, whitepapers, and design/functional support solutions.
• Worked with development team in an agile environment to define, develop and deliver product documents such as installation guide and manuals, operation manuals, configuration manuals and… Show more Responsibilities:
• Worked with development team in an agile environment to define, develop and deliver product documents such as installation guide and manuals, operation manuals, configuration manuals and release notes.
• While also furthering documentation improvement initiatives as part of the Content Engineering & Management group.

Bangalore Urban, Karnataka, India

• Environment: PLC & DCSProject Timeline: March 2020 – April 2022DescriptionContent Management System & Technical Documentation focusing on Improving the quality of Product Documentation.Role:
• Integrated with Product Development, Product Support, and Quality Assurance to manage content in the Knowledge Base on customized document creation and project completion.
• Wrote and published user manuals, release notes, whitepapers, and design/functional support… Show more Environment: PLC & DCSProject Timeline: March 2020 – April 2022DescriptionContent Management System & Technical.
• Wrote and published user manuals, release notes, whitepapers, and design/functional support solutions.
• Worked with development team in an agile environment to define, develop and deliver product documents such as installation guide and manuals, operation manuals, configuration manuals and release notes.
• While also furthering documentation improvement initiatives as part of the Content Engineering & Management group.

India

• Responsibilities:
• Experience writing and editing technical documents, including user manuals, white papers, annual reports, presentations, tutorials, and Web content.
• Excel at working with subject-matter experts to gather information, identify relevant data and audiences, and write documents that are clear and user friendly.
• Outstanding technical skills. Adept with formatting programs and content management systems.
• Create training programs and study guides. Maintain… Show more Responsibilities:
• Create training programs and study guides. Maintain training materials and update documents after each product release.

Whitefield, Bangalore

• Responsibilities:
• Authored two 500+ page software user guides for alarm automation software and created an enterprise-level documentation system that is still in use today.
• Managed the documentation system by creating and designing templates.
• Wrote and edited technical white papers for internal and external customers.
• Created document repository using SharePoint and Wiki tools.
• Developed training curriculum and agendas for annual user group meetings… Show more Responsibilities:

Bangalore

• Responsibilities::
• Supporting all documentation Services including Publishing Newsletters, Reports and creating training materials, writing blogs.
• Analyzing geographic market and research public trends to publish survey reports.
• Maintaining Social Blogs.
• Analyzing different CRM and create SOP documents.
• Understanding audience’s issue and logging incident tickets to the resolver team.

Master Of Science - Ms, Artificial Intelligence

Activities and Societies: Corporate Social Responsibility (CSR), Adventure tourism, Trekking, Rafting, Hiking, Mountaineering, MTB off.

Bachelor'S Degree, Statistics

Higher Secondary, Science