As the Chief Operating Officer at Orikan, I lead a world-class provider of a complete range of parking technology solutions that support real communities. I have more than 20 years of experience in leading people, driving business growth, delivering digital transformation, and managing complex operations and technology projects. I am passionate about designing and executing innovative solutions and services that improve customer experience, policy outcomes, efficiency, and productivity.I have a proven track record of leading and governing large programs of work in multiple capacities, including critical government programs, continuous improvement and innovation projects, and major service transformation contracts. I have also led multiple business development and general management functions, and the strategic automation and value creation that technology brings to the business. I am an energetic, influential, and principled leader, who empowers people, develops high-performance and engaged teams, and sets up everyone around me for success. I have a rich and trusted network within the Australian and international industry community, and I actively participate in many C-level forums, mentoring and assisting new members in the industry. I am a graduate of Leadership Victoria, WCLP, and I hold an Advanced Diploma in System Designing and Technology.