Rajeesh Ramakrishnan, Crcp Email & Phone Number

Piscataway, Nj, Us

Regulatory Oversight: Developing and managing a comprehensive inventory of regulatory requirements to ensure full compliance across operations.Policy Management: Overseeing the creation and maintenance of a company-wide compliance policy repository and guiding departments in developing their own procedures.Risk Analysis: Conducting risk assessments and compliance checks to mitigate legal and compliance risks, and contributing to the design of effective controls.AI and System Implementation: Implementing advanced systems and AI technologies to enhance compliance processes and align with industry standards.Compliance Assurance: Utilizing and updating policies to ensure regulatory adherence, with a framework for periodic reporting on compliance control effectiveness.Documentation and Training: Keeping detailed records of compliance actions and educating staff on relevant regulations and industry standards.Audit Support: Assisting with audits by regulators, internal auditors, and external parties, while handling additional tasks as needed.I am committed to fostering a culture of continuous improvement and leveraging technology to drive operational excellence and ensure adherence to industry standards.

Piscataway, Nj, Us

• Help keep track of relevant regulatory requirements by compiling an inventory• Encourage the creation and upkeep of a repository of company-wide compliance policies Serve as a guide for individual departments as they develop their own policies and procedures• Perform risk analysis and compliance checks.• Contribute to the design of controls for company procedures in order to reduce exposure to legal and compliance risks• Making use of existing policies and putting in place new ones to ensure compliance when needed.• Establish a system of periodic reporting on the outcomes of testing and monitoring to assess the adequacy and efficiency of compliance controls.• Keeping a log of all actions taken to ensure compliance.• Educating workers on the regulations that govern their field• Help out with audits requested by regulators, internal auditors, or outside parties.• Carries out the responsibilities of the role, as well as any additional tasks that may be required.

Piscataway, Nj, Us

Piscataway, Nj, Us

Develop and oversee control systems to prevent or deal with violations of legal guidelines and internal policies Draft, modify and implement company policiesRevise procedures, reports, etc. periodically to identify hidden risks or non-conformity issues

Piscataway, Nj, Us

• Performance management for critical metrics like Dollars per FTE, % to goal at a process level. • Create a monthly strategic operational plan to meet and exceed deliverables.• Conduct weekly meetings with team leaders to check performance trends.• Analyze dialer performance and make recommendations to clients.• Managing transitions phase for all new hires from joining to OJT, this includes involvement with hiring, soft skills training and product training. Setting up training processes for reducing learning curve.• Setting up of process in the SOP to ensure cost efficiency, data security and BCP.• Facilitation of value added and leadership programs for middle and front line management • Working closely with support function like Quality, MIS, Training, I.T. & Finance to obtain desired results at process level.• Liaise with HR for recruitment and hiring of employees through daily interviews.• Analyzing data for improvement of current performance.• Brainstorm on innovative ways to improve collections .• Client Reporting .• Ensuring timely deliverables of all reportee’s KRA’s• Mentoring, training and coaching staff for grooming and development

Mumbai, Mh, In

• Provide leadership and training to accomplish the goals set for the month.• Monitor Collection Representative’s ability to achieve productivity, • Utilize and communicate performance data to enhance collector performance to meet expected goals for the month.• Overlook team’s performance and provide regular updates to reporting manager.• Mentoring, training and coaching staff for grooming and development.• Analyze data and use effectively for performance and foresee any obstructions.• Maintain high levels of “Customer Experience” in view of client requirements.• Ensure all client work standards are met as desired by the client and reporting manager.• Responsible for all other duties as assigned or needed.

Responsible for end to end Recruitment (Internal)Understanding the requirement.Scrutinizing resumes from various portals, References, Data base etc. Short listing the Candidates, according to the given requisition. Taking Initial round of interview.Interview Scheduling with the concerned Line Manager. Taking Feedback from the Manger & from the Candidate.Joining and Exit Formalities: Preparing and issuing offer letters Appointment letters to the new joiners, Conducting Induction for new employeesAttendance and Payroll:Attendance Processing, Preparing Salary Break ups for employees, Computation of Full & Final SettlementsMaintenance of Employee details, On continuous basis updating Personal Folders of EmployeesMaintaining attendance and Leave record

Pgdm, International Business

Bachelor Of Commerce (Bcom)

Digital Marketing, Digital Marketing