Basic Networking, Peer to Peer, Map drive, Data sharingTCP/IP Configuration, Smooth running internet, Maintenance – Router , Firewall, SwitchesRemote Access Service:-Team Viewer, VNC, Zoho, Zoom etcNetworking in Domain environment & troubleshootingHardware Installation, Maintenance & troubleshooting on Desktop & WorkstationsCabling, Patching and LAN troubleshootingOperating Systems: MS DOS , 7, 8, 8.1 & WINDOWS 10 (Outlook patch, Win 7 office Patchs)Hardware issues & Software Troubleshooting of Laptop & Desktop (Installation,drivers,Configuration of hardware, Client O/S and Applications)Office 365 Migration and support (Skype for Business and Outlook)Configure of MS-OUTLOOK&fix the issueData Backup of all users, User Profiles Backup and RestoreKnowledge of (Summit ticketing Tool)Antivirus installation (Symantec Endpoint Protection)Manage shared folder and devices through permissionMail Clients configuration backup& Troubleshooting (MS Outlook 2007,2016,O365)Providing End-User computing support for local and Remote users (Remote users in India and other Countries)Having Knowledge ofOSI Models and DOD ModelsHaving knowledge of IP Addressing and SubnettingHands-on experience on routing protocols: RIP, OSPF, EIGRP, BGP, MPLS etc.Having knowledge of VTP,VLAN, Inter-VLAN