Rajeev Kumar Agarwal

Rajeev Kumar Agarwal Email and Phone Number

Telecom and IT Consultant @ Freelance
New Delhi, DL, IN
Rajeev Kumar Agarwal's Location
New Delhi, Delhi, India, India
Rajeev Kumar Agarwal's Contact Details

Rajeev Kumar Agarwal personal email

About Rajeev Kumar Agarwal

Transforming the Telecom & IT Landscape | Catalyst for Innovation & GrowthI am a dynamic and versatile leader with a profound understanding of the IT-Telecom Industry, contributing significantly to the evolution of India's telecom sector. Having embarked on this journey after securing a coveted position through the UPSC's All-India competitive examination in 1993, I began my illustrious career with the Department of Telecommunications (DoT), Ministry of Communications, serving for over 14 years for the Government of India.Thriving in the ever-changing realms of technology, regulations, and external landscapes, I specialize in tackling mission-critical issues with a focus on delivering results within defined time frames. My approach is deeply rooted in innovation, employing solution-oriented strategies and leveraging interpersonal, analytical, and problem-solving techniques to craft cost-effective solutions that not only meet present needs but also lay a robust foundation for the future.With a proven track record in executing complex, large-scale projects and ensuring the stability of system and business operations, I am committed to fostering excellence. Implementation of systems, processes, and people-centric programs underscores my dedication to continuous improvement in workplace culture.My passion extends beyond achieving professional milestones; it encompasses the personal and professional development of team. Through comprehensive training, mentoring, and coaching initiatives, I aim to instigate positive change within the team dynamics, ensuring not just expected results but also cultivating the leaders of tomorrow.Lets connect & explore the synergy for exciting journey of innovation, growth, and transformative leadership in the dynamic IT-Telecom landscape!#TechInnovation #TechVisionary #TechAdaptability #InnovationLeader #ProjectExcellence #leadershipdevelopment #FutureLeaders #it #cybersecurity #Telecom #projectmentor

Rajeev Kumar Agarwal's Current Company Details
Freelance

Freelance

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Telecom and IT Consultant
New Delhi, DL, IN
Rajeev Kumar Agarwal Work Experience Details
  • Freelance
    Telecom And It Consultant
    Freelance
    New Delhi, Dl, In
  • Bharat Antyodaya Federation (Baf)
    Advisor
    Bharat Antyodaya Federation (Baf) Sep 2024 - Present
    Delhi, India
    Bharat Antyodaya Federation (BAF) www.baf-india.com, a dynamic non-government organisation, is aiming tocreate a vibrant and innovative ecosystem, dedicated to advancing sectoral interests,accelerating industry growth, and catalysing innovation through strategic engagements withkey governmental stakeholders, policymakers, regulatory bodies, and standardization entities.The Federation represents P4 Model “People-Private-Public-Partnership” to the Govt. of Indiaunder various programs for the development of Bharat. My contributions include:a. To represent BAF in various departments of Ministry of Communications as and whenrequested for.b. To support in strengthening the voice of BAF by adding new members.c. To provide your valuable inputs on representations and consultations
  • Technavious
    Strategic Advisor
    Technavious Apr 2024 - Present
    Greater Delhi Area
    • Assisting in identifying global growth opportunities for organization and services.• Jointly creating strategic plans adpated to company's goals and target markets.• Guiding on alliances, growth, and other market entrance strategies.• Offering ongoing support and advice to optimize business performance and mitigate risks.
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  • Mrc Consultancy
    Head Fcpo Practice
    Mrc Consultancy Dec 2023 - Present
    Greater Delhi Area
    MRC Consultancy provides fractional or part-time or on-demand leadership, offering expertise without the commitment and overhead of a full-time CPO. MRC Consultancy FCPO acts as a bridge between technical and non-technical stakeholders, while effectively communicating product strategies, updates, and outcomes to all involved. We collect and analyze customer feedback, extract valuable insights and then incorporate them into product development cycles to continuously prove products.
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  • Freelance
    Telecom & It Consultant
    Freelance Mar 2023 - Present
    Greater Delhi Area
    Independent Telecom & IT Consultant | Transformative & Growth Solutions With over three decades of dedicated experience, I am a seasoned IT & Telecom consultant, Fractional Product Head, Project Mentor, and SME in driving success towards growth, transformation and excellence. My expertise spans IT Operations, Cyber Security, BSS, Roaming, Number Portability, Regulatory affairs, Compliances and Managed Services for IT & Telecom Projects.Key Highlights:• Leveraging my extensive technical experience, I offer strategic insights as to guide startups and emerging businesses in navigating the complexities of the IT & Telecom landscape.• Stepping into diverse roles, I lead as a Fractional Product Head, ensuring the delivery of innovative solutions aligned with business goals.• Passionate about fostering growth, I take on the role of a Project Mentor, providing invaluable insights and guidance to nurture successful project outcomes.• Armed with technical acumen allows me to discern the critical priorities for success, offering invaluable clarity as SME on what to prioritize for enduring success to leading businesses in growth and transformation.Let's collaborate to propel your business forward through strategic IT and Telecom solutions!
  • Techbridge Consultancy Services
    Product Head Cyber Security
    Techbridge Consultancy Services Sep 2023 - Jun 2024
    Greater Delhi Area
    Guiding in Product Strategies, Product Planning, Product Launch, Market & Competitive Analysis.
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  • Syniverse Technologies (India) Private Limited
    Head – Dev-Ops (Number Portability)
    Syniverse Technologies (India) Private Limited Jul 2018 - Feb 2023
    Gurgaon, India
    Head – Operations & Development (MNP), India & APAC Region for Number Portability Administration Centre (NPAC) or Mobile Clearing House (MCH) for India, Philippines & Singapore and supporting around 20 different Telecom Operator end Gateways Systems for Mobile Number Portability in India & APAC region (Taiwan, Thailand, Singapore, Malaysia & Bangladesh).For MNP operations in India, I interact with government agencies, telecom regulators, and TSPs. I collaborate with a cross-functional/cross-cultural team, such as the Product and Sales Team, to capture new opportunities and successfully executed large/medium-scale projects, such as the launch of the Philippines Mobile Clearing House, data center migration in India, regulatory amendments, and the implementation of multiple MNP Gateway solutions across India and the APAC region.By implementing DevOps principles and collaborating with development and operations teams, I was able to achieve quick contract to cash, full life cycle delivery with high quality, resilience, and stability.
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  • Reliance Communications
    General Manager & Head Operations Customer Fulfillment & Mnp Process
    Reliance Communications Jul 2016 - Jun 2018
    Navi Mumbai
    I ensured the management of Business SLAs as the person responsible for the customer on-boarding process of wireless business (Mobile, Dongles, FWP products) across 3G & 4G customers via various channels such as I-care, Bulk upload, e-KYC, and Mobile Number Portability, through close monitoring of various KPIs & OLAs and continuous engagement with other IT support functions such as Application Ops and NOC along with Development Team. I drived and implemented large scale projects like migration of 5M customers from CDMA to 4G and adoption of e-KYC process of customer acquisition.I was a member of core groups for facilitating IT operation excellence, which included the Release Advisory Board and Change Advisory Board, which ensured change management across all IT systems, the Service Review Meet, an apex standing body for ensuring SLA management of all Business Processes & Operation Excellence, and the IT Ops Council, which approved all releases and changes in IT systems.
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  • Reliance Communications
    General Manager & Head Mediation, Revenue Assurance & Fraud Control System Operations
    Reliance Communications Jun 2008 - Jun 2016
    Navi Mumbai
    While managing the IT & Business Operations (BSS) for Wireless (CDMA, GSM, 3G & LTE), Enterprise Business, and Global Business, I ensured the achievement of daily SLAs & OLAs for end-to-end processes. The system processed approximately 2.5 billion transactions per day for Voice, SMS, and Data enrichment to be consumed by various revenue streams such as Billing, Interconnect, Fraud Systems, and reporting systems such as DSS. I assisted in amplifying and shortening the Feedback Loop system, allowing me to reduce the Time to Market (Business) by working closely with the development team to implement requirements from a business and operational standpoint.I oversaw and implemented large-scale and complex projects such as GSM rollout, 3G, Intra Circle Roaming (ICR), Mobile Number Portability, and the upgrade of the NOC & Intec Mediation Application.My responsibilities also included UAT and release deployment in production, and I achieved near-zero defects in production systems while developing a DevOps culture and mindset.
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  • Department Of Telecommunication (Dot), Government Of India
    Dy. General Manager (Operations, Planning, Administration)
    Department Of Telecommunication (Dot), Government Of India Dec 1993 - Jun 2008
    New Delhi, Dehradun, Chandigarh
    I worked on a variety of assignments in various parts of the country during my service in the DoT, including BSS, OSS, NOC, National Long Distance Network Systems, Telecom Passive & Active Infrastructure, Local Access Network, GSM & CDMA Technologies, and Broadband Internet Access Systems, and contributed in Operations, Strategy Planning, Procurement, Vendor Relation Management, Implementation, and Customer Relationship.I successfully implemented complex projects without impacting customer experience, such as upgrading the billing and customer care system, including NOC, and integrating billing and customer acquisition for CDMA wireless systems with the GSM billing and customer care system.I assisted in maximising USO funding for rural telephone connections, eliminating waiting lists for connections, and ensuring reliable connectivity through an optical fibre network through efficient planning, procurement, and distribution of equipment and materials among field units, as well as the implementation of projects such as the launch of GSM and Wireless CDMA services.We achieved a single-digit fault rate while working in the Dehradun District by implementing a pole-less outdoor network.I helped establish a Customer Service Center (a then-new concept in the DoT) in a strategic location and migrate the manual customer acquisition system to the computerised DOTSOFT system, thereby improving the customer experience in the Dehradun district.
  • Instrumentation Limited, Kota
    Engineer
    Instrumentation Limited, Kota Feb 1992 - Dec 1993
    Kota
    Involve in testing at component level & integration of CDOT small & medium telcom exchanges.

Rajeev Kumar Agarwal Skills

Telecommunications Bss Vendor Management Gsm Open Source Software Project Planning 3g It Operations Computer Network Operations Vas Procurement Business Support System Management Integration Wireless Technologies Contract Management Lte Cross Cultural Teams Strategic Planning Continuous Improvement Devops

Rajeev Kumar Agarwal Education Details

Frequently Asked Questions about Rajeev Kumar Agarwal

What company does Rajeev Kumar Agarwal work for?

Rajeev Kumar Agarwal works for Freelance

What is Rajeev Kumar Agarwal's role at the current company?

Rajeev Kumar Agarwal's current role is Telecom and IT Consultant.

What is Rajeev Kumar Agarwal's email address?

Rajeev Kumar Agarwal's email address is ag****@****ail.com

What schools did Rajeev Kumar Agarwal attend?

Rajeev Kumar Agarwal attended M. B. M. Engineering College, Jodhpur, Indira Gandhi National Open University, Sardar School.

What skills is Rajeev Kumar Agarwal known for?

Rajeev Kumar Agarwal has skills like Telecommunications, Bss, Vendor Management, Gsm, Open Source Software, Project Planning, 3g, It Operations, Computer Network Operations, Vas, Procurement, Business Support System.

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