WORKING EXPERIENCEHotel Diplomat Residency, New Delhi—ManagerOCT 2022 - PRESENTSri Avantika Contractors (I) Ltd., New Delhi— Asst.Manager - CMSDEC 2021 - SEPT 2022● Supervise the Cash Management team and maintain record ofdaily sales.● Manage subordinate staff in their day to day job of their role.● Working with the audit team and reconciling the audit reportwith the Finance team.● Working with the vigilance team and cross checking of storedata.● Ensure to maintain daily reports and share with topmanagement.Hotel Diplomat Residency, New Delhi—ManagerAUG 2012 - NOV 2021● To ensure availability is reviewed as per required standards andall restrictions are recorded.● To supervise the taking of reservations and operate systems inaccordance with the hotel standard.● To ensure the department operates with a sales attitude and allpersonnel are aware of sales opportunities within the hotel,which will assist with the maximization of revenue.● To ensure all refused business is recorded with reasons ofrefusal.● Develop and maintain a high level of communication with allmajor sources of business and advise Sr. Manager of anyfeedback.● To ensure that up-selling skills are used while dealing withcustomers.● To attend all Hotel’s Training as requested by the management.● To ensure high standards of personal hygiene is maintainedwithin the department.● To ensure that house rules are followed by all reservations staff.● To be aware of all emergency procedures.● To perform all other tasks as requested by management.Pulse Impulse Hotel, New Delhi— Front Office ManagerAUG 2011 - AUG 2012It was my first Job in my carrier & I have learnt many things like, how totalk with guests, management of staff, check all the things at the CheckIn Time, get all the details from the guest in AD register with proper IDproof, manage problem, keep smile always on the face while talking withguests, do proper Check In & Check Out & take proper payment from theguest., etc.EDUCATIONB.A. Hon. (Political Science) Delhi University May 2014Intermediate C.B.S.E Delhi July 2011High school C.B.S.E Delhi July 2009