Technical Support Engineer - Responsible for supporting the Service / Help Desk Tickets with reference to the software being used by the user groups. Supporting tool MYIS and ServiceNow. Experience in IT Support which includes Monitoring, Remote Support of IT Infrastructure and user support included via telephonic or Skype sharing etc. L1/L2 level support for Client specific troubleshooting and applications, IT- technical issue and included software/hardware any other issue etc.
Listed skills include Information Technology, Microsoft Office, Technical Support, Troubleshooting, and 1 others.