Rajeev Kumar Ray Email & Phone Number

Bengaluru, Ka, In

Bangalore

• Monitoring and updating Tickets (Issue) through Case management system based on ITIL Process. • Resolve Incident depending upon Priority (P1,P2,P3,P4)• Well experienced in handling L3 level tech support, Security.• Installation and Upgradation of OS, kernel and additional packages using RPM and YUM.• Installing, configuring and managing Virtual Infrastructure and Virtual center.• Managing VM’s using VMware virtual center.• Physical Server deployment using ILO.• User management: Creation, Deletion, Assigning rights privileges to users as per ticket/approval. • Providing SUDO access to the users and groups. • Managing partitions and file systems. Create logical volumes using LVM and make various Changes like deleting the LV, modify the LV, extend the LV etc. • Process Administration Using ps, top, lsof, netstat.• Installation, Configuration, Maintenance and Troubleshooting of VSFTP, NFS, NIS, SAMBA servers.• Working on Patching Activities and resolve on Kernel penic Error. • Solve Auto Nagios generated incident.• Installation, Configuration, Administration and Troubleshooting of ESX 5.5,7.0 Virtual Center.• Creating templates from VM’s and deploying VM’s from templates and allocate resources.• Performing Snapshots, Cloning, cold migrations and hot migrations.• Creating duplicate VM’s using cloning technology.• Moving VM’s from one LUN to another LUN using Storage VMotion.• Root Cause & System Log Analysis and reporting.• Troubleshooting problem with the help of Event logs.• Maintaining better Co-ordination between the team members. • Good knowledge of identifying and solving problems and enjoy working in a team.

Bangalore

• Monitoring and updating Tickets (Issue) through Remedy Incident management system based on ITIL Process. • Resolve Incident depending upon Priority (P1,P2,P3,P4)• Well experienced in handling L2 level tech support, Security.• Installation and Upgradation of OS, kernel and additional packages using RPM and YUM.• Installing, configuring and managing Virtual Infrastructure and Virtual center.• Managing VM’s using VMware virtual center.• User management: Creation, Deletion, Assigning rights privileges to users as per ticket/approval. • Providing SUDO access to the users and groups. • Managing partitions and file systems. Create logical volumes using LVM and make various Changes like deleting the LV, modify the LV, extend the LV etc. • Process Administration Using ps, top, lsof, netstat.• Installation, Configuration, Maintenance and Troubleshooting of VSFTP, NFS, NIS, SAMBA servers.• Working on Patching Activities and resolve on Kernel penic Error. • Solve Auto Nagios generated incident.• Installation, Configuration, Administration and Troubleshooting of ESX 5.5, Virtual Center.• Creating templates from VM’s and deploying VM’s from templates and allocate resources.• Performing Snapshots, Cloning, cold migrations and hot migrations.• Creating duplicate VM’s using cloning technology.• Moving VM’s from one LUN to another LUN using Storage VMotion.• Root Cause & System Log Analysis and reporting.• Troubleshooting problem with the help of Event logs.• Maintaining better Co-ordination between the team members. • Good knowledge of identifying and solving problems and enjoy working in a team.

Rourkela,Odisha

Installation,Configuration,Packge upgrade Oracle DB Import and ExportAlso we are supporting EPF applications as per Head office instruction Handling system based queries, resolving client complaintsScheduling of process using Crontab and ATUpgradation of kernel, server configuration like Squid,Netork print server,nfs, trouble shooting on send mail,nfs,nisafter this we are doing routin job like backup,upgradation of osmost valuabel part for this responsibility is coordination with client and payroll company As per my Team Leader responsibilty i Coordinating with the team to provide good quality of service to our valuable client .

Gujarat, India

• Independently handle the whole site having 100Pcs and 30Servers as a shift in-charge since last 6+ Years. Responsible for 100% system uptime and smooth operation. Handle the contract man power and guide them for any critical problem. Solved any problem related to IT at silent hour as site in- charge.• Installation of Red Hat Enterprise Linux and Versions using CD/DVD and Remote Installation Method such as NFS, HTTP, FTP, KICKSTART etc.• User and Group Administration, Password Policies, File/Directory Permissions, Ownership, Maintenance of ACL’s and Configuration of SUDO.• To monitor System / Users activities like login / logout report, disk space utilization, memory utilization, Scheduling of process using Crontab and AT.• Solve any IT related issue during PC connectivity to server, Application problem, User authorization.• Backup of File system, Database, Daily Backup.• Restore and retrieve the files, table or data.• Routine PM, file system backup, up gradation of OS of servers.• Month end and Year end activity for different database