o Performed periodic maintenance activity on entire SAP Landscape involving OS upgrade, Kernel upgrade and System restart (In cluster setup). o Resource planning & Follow-up of the team and distributing build activities through JIRA tool. o Planning SUM upgrade on PI system and 3rd party installation using the telnet tool.o Working on daily issues raised by user through incident management.

• Performed periodic maintenance activity on production system of SAP Landscape involving OS upgrade, Kernel upgrade and System restart (In cluster setup).• Performed the DRP test with Failover and fallback situation.• Full setup of Process Integration through BTP.• New Documentation & improvement of any given process.• Delegating task within the team and daily follow-ups of regular task• Organise Client meetings to discuss ongoing issue and propose the best solution.

Part of Support & Implementation projects, managing Installation & upgrade planning of the Application and Database of complete landscape, Kernel upgrades and OS patching,Managing Root cause analysis on production critical incidents. Client Administration, Spool management, Creating and maintaining Early Watch report for SAP systems resolve user issues through service requests and change management using ITSM tool Actively migrating On-premise & AWS hosted systems to GCP by Provisioning new servers on Terraform and installing SAP using SWPM, Performing Takeover of secondary Database on GCP and configuring as per SOPs.Using Rsync to copy Data, COFILES, REGINFO & SECOINFO from old servers to new servers.

Responsible for ERP tool and other Java based applications user in Retail and Supply process. Delegating Retail & Supply support team with daily Service request activity. On-boarding of new teammates, Training them with complete business process. Managing VAT rate in ERP solution and troubleshoot the pricing process in different tools. Documentation of each process and maintaining Integration kit for new comers. Writing SQL query on PostgreSQL to generate multiple report (Export Catalogue report, Live Turnover Report)

Internship program to learn SAP Basis and HANA implementation activity on entire SAP landscape. Working on OS and its upgrade activities.

Internship program to learn SAP Basis L2 support on SAP landscape. Working on daily incident management through ITSM tool.