Rajeev Lal Email and Phone Number

My role in Pay Point India entails that I strategise and plan for the growth of all our products and guide the operations team to achieve their targets through regular performance monitoring and course corrections, wherever required.Augmentation of our distribution channel and making it increasingly more vibrant to increase our business and boost our profitability, while keeping unwavering and resolute attention on FINANCIAL INCLUSION through efficient use of technology, is the motto of our… Show more My role in Pay Point India entails that I strategise and plan for the growth of all our products and guide the operations team to achieve their targets through regular performance monitoring and course corrections, wherever required.Augmentation of our distribution channel and making it increasingly more vibrant to increase our business and boost our profitability, while keeping unwavering and resolute attention on FINANCIAL INCLUSION through efficient use of technology, is the motto of our Company. And, this is my passion too. Show less

Focussed on effectively managing the Bank’s stressed asset & NPA Portfolio to prevent slippages, maximize recoveries, & minimize incidental cost/time for west zone.• Managed stressed corporate accounts and relationship through a team of 30 officers to ensure that Business & Banking risks are addressed in a timely manner • Managed the delicate relationships with prime focus on implementing Bank’s exposure strategy (grow/maintain/reduce) through client engagement & industry… Show more Focussed on effectively managing the Bank’s stressed asset & NPA Portfolio to prevent slippages, maximize recoveries, & minimize incidental cost/time for west zone.• Managed stressed corporate accounts and relationship through a team of 30 officers to ensure that Business & Banking risks are addressed in a timely manner • Managed the delicate relationships with prime focus on implementing Bank’s exposure strategy (grow/maintain/reduce) through client engagement & industry analysis• Restructured / work-around, compromise settlements – to ensure maximum recoveries in minimum additional cost and time• Conducted Periodic case reviews & credit risk analysis to ascertain effectiveness of existing case-strategy / need for mid-course correction• Developed & maintained robust MIS/ Reporting structure to aid all the above responsibilities & enable management decision-making• Formulated case-specific resolution strategy - Restructuring / Work around, Compromise settlements based on the viability of Business dynamics & the Bank’s primary strategy Show less

Managed G2P & P2P payment distribution, cash to bank account remittance, execute government led banking & insurance initiatives through ICT based solutions & business correspondents. • Strategized to build sustainable banking models with various technology service providers, business correspondents, corporate and departments of state governments• Increased the market share in the number of small accounts from 18% to 27% in span of 2 years and market share in aggregate balance increased… Show more Managed G2P & P2P payment distribution, cash to bank account remittance, execute government led banking & insurance initiatives through ICT based solutions & business correspondents. • Strategized to build sustainable banking models with various technology service providers, business correspondents, corporate and departments of state governments• Increased the market share in the number of small accounts from 18% to 27% in span of 2 years and market share in aggregate balance increased from 24% to 45%• Brought SBI on top and became the market leader by having market share of 43% in terms of transactions on BC channel • Made Financial Inclusion a profitable centre for the bank and all the BC companies dealing with SBI started making profits • Spearheaded pioneering initiatives in the area of financial inclusion and successfully negotiated and implemented innovative business partnership models with corporates• Consulted by DFS, MoF, Gol, IBA and RBI for seeking advices on issues related to financial inclusion and direct benefit transfersI also gained experience of Micro-financing and financing of MFIs in this assignment. Show less

I was the team leader for making new Audit Report Format with a view to comply with regulatory norms on operational and credit risks. The format was appreciated by RBI.I also audited several large-sized branches of the Bank during this period.

•As DGM & CDO, I have gathered experience in various areas, viz. Premises & Estate, implementation and management of IT projects, expansion & management of ATM network, stationery management, BPR (e.g. branch redesign, implementation of CPCs, etc.), implementation, expansion and management of Alternate Channels, training management, Branch Expansion, legal matters of all kinds, etc.•Successfully implemented several BPR projects in spite of resistance from employees’ union.

•As DGM (SME) in Mumbai circle, I managed large advances up to INR 500Cr and changed the negative curve of performance to positive figures in a span of less than a year.

•Formulated and implemented many HR-related policies that were path-breaking for PSBs. These include campus recruitment of Management Trainees, formulating their service rules and roles and responsibilities, first ever Exit Policy, replacing compassionate appointments with monetary compensation in deserving cases, monetizing many benefits thereby reducing Bank’s cost and enhancing employee satisfaction, etc. I have worked in the area of HR at different levels, including policy making… Show more •Formulated and implemented many HR-related policies that were path-breaking for PSBs. These include campus recruitment of Management Trainees, formulating their service rules and roles and responsibilities, first ever Exit Policy, replacing compassionate appointments with monetary compensation in deserving cases, monetizing many benefits thereby reducing Bank’s cost and enhancing employee satisfaction, etc. I have worked in the area of HR at different levels, including policy making, disciplinary matters, etc.•Developed negotiation skills for discussions with employees’ association / union. Show less

• As a business planner in the role of AGM (BPMM), understood the nuances of planning, ALM, balance sheet management, etc. and was involved in product designing, network creation and expansion, etc.• As AGM (OAD), I acquired experience in office administration.

• Till date, I have achieved all the business or non-business targets set for me by my superiors.• Was adjudged the best Regional Manager in SBI and as a reward, was sent to Kellogg School of Management in the USA for a training on Leadership. When I was given the position of AGM, R-V, Z.O., Patna, 6 out of my 38 branches were “not satisfactorily run (NSR)” rated and the rest were either “fairly well run (FWR)” or “well run (WR)” rated. There was no “efficiently run (ER)” rated branch in… Show more • Till date, I have achieved all the business or non-business targets set for me by my superiors.• Was adjudged the best Regional Manager in SBI and as a reward, was sent to Kellogg School of Management in the USA for a training on Leadership. When I was given the position of AGM, R-V, Z.O., Patna, 6 out of my 38 branches were “not satisfactorily run (NSR)” rated and the rest were either “fairly well run (FWR)” or “well run (WR)” rated. There was no “efficiently run (ER)” rated branch in the region. When I left that region, there were 6 ER and 32 WR rated branches and there was no branch with FWR or NSR ratings in the region. Show less