Led the bank's strategy implementation to improve IT operational efficiency, foster innovation, enhance customer experience. Manage and collaborate with multiple business stakeholders, overseeing critical application support services. Directed the service management strategies, driving various initiatives and leading application stabilization plans and onboarding processes. Focus in getting the basic right, enhancing service transition, improving resilience and ensuring effective communication with team and development/vendor partners. Known for a hands-on approach, adhering to exact standards with inclusiveness and a touch of humor.

First team member of Platform team in India and built a strong team from one to 11 members, fostering both independence and a cohesive, productive team environment Utilized clarity, well-defined goals.• Cultivated excellent long-term relationships with stakeholders, maintaining ongoing communication and facilitating solutions to address concerns. • Primary point of contact for the Indian Global Platform team and responsible for end to end delivery of services hosted on ESX and Windows Platform.

Part of the 7 member global team, which is responsible for Design and architecture Solution for Global VMware vSphere environment (having 80 physical hosts and more than 2500 guest virtual Systems and work stations (mixture of Windows and UNIX/ Linux) • Defining effective BCP plan 3rd level support for Microsoft Server (Windows server 2000/ 2003. 2008) and all Virtual Servers related issues• Prepare and publish technical documentation for management and technical support teams within INVESCO for responsible areas of ( VMware environment) and major application systems• Undertake analysis for the different products (such as VMware GO, Platespin converter, VMware Converter, VMWARE heartbeat etc...) to identify the strategic tools for ESX infrastructure• Successfully designed/ Implemented vSphere upgrade. Successfully planned and migrated approx 1000 DEV/ PROD Virtual servers to vSphere environment. Standardize the ESXi installation for all regions to host the virtual machines to overcome the licensing issue and to expedite the virtualization of servers.

Hired as System Engineer, pilot batch of the CSC program to hire freshers and post program success CSC started hiring freshers. Exposure to large enterprise systems and considering my successful performance I was deputed at Norway to support and transition CSC account NBIM application and DataCenter to CSC managed DataCenter provided opportunities to experience implementation of Information technology to achieve business value and various skills to meet the objectives and make the transition successful.