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Rajeev Shukla Email & Phone Number
Deputy General Manager
at
HCLTech
LinkedIn matched
✓ Verified May 2026
3 data sources
Profile completeness 100%
Current company
Role
Deputy General Manager
Location
Kolkata, West Bengal, India
Company size
Who is Rajeev Shukla? Overview
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Quick answer
Rajeev Shukla is listed as Deputy General Manager at HCLTech, a company with 2196 employees, based in Kolkata, West Bengal, India. AeroLeads shows a matched LinkedIn profile for Rajeev Shukla.
Rajeev Shukla previously worked as Commercial and Contract Excellence Manager at Smiths Detection and Operations Manager - Commercial and Contract Management Operations at Bt. Rajeev Shukla holds Master'S Degree, History from Delhi University.
Company email context
Email format at HCLTech
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HCLTech
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Profile bio
About Rajeev Shukla
With over 14 years of experience in contract and commercial management, I am a seasoned operations manager at BT, a leading global communications provider. I hold professional certifications: Prince2, ITIL, CCMAP and Lean Practitioners, which demonstrate my skills and knowledge in project management, service management, and continuous improvement.In my current role, I lead a large team of commercial delivery managers and commercial managers, responsible for stakeholder communication, operational service strategy, compliance obligations, and complex customer relationships. I also manage a 20M GBP contract as a contract manager, ensuring its profitability, risk mitigation, obligation fulfillment, and contract governance. I have identified internal and external savings of over 1M GBP through effective negotiation and reconciliation. I have also visited London four times in the last three years to attend meetings with customers and suppliers, showcasing my ability to build rapport and trust across cultures and geographies.I am a self-motivated individual who constantly challenges the status quo and pushes myself and others to achieve in areas where I see opportunities to learn and excel. I am a confident professional with excellent communication skills, with the ability to forge relationships at all levels. I am passionate about delivering an excellent customer experience and driving continuous improvement and customer experience culture in my team and organization. I am also a music enthusiast and a proud father of a baby boy who keeps me on my toes.
Listed skills include Management, Customer Service, Account Management, Change Management, and 3 others.
Current workplace
Rajeev Shukla's current company
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Hcltech
7 roles
Rajeev Shukla work experience
A career timeline built from the work history available for this profile.
Commercial And Contract Excellence Manager
Current
Feb 2024 - Present
Operations Manager - Commercial And Contract Management Operations
- Leading a big team of Commercial Delivery managers and Commercial managers
- Responsible for stakeholder communication/engagement at the middle and Senior management level in customers' / stakeholders' organisation
- Build and lead a high performing operations team and lead the Team Managers, their SMEs and Associates
- Owns implementation of operational service strategy across standard, bespoke/ non- standard products and services and own complex customer relationships.
- Identify training and development needs for the team and liaise with the training process specialist for the fulfilment of these where appropriate.
- Ensure successful delivery of compliance obligations with internal regulations and policies
Jul 2021 - Feb 2024
Commercial And Contract Ops Manager
- Leading a Commercial Delivery team of 40 members and ensuring delivery of an excellent customer experience
- Accountable for Process Improvements, Participation in different projects, Revenue Assurance, Cost Validation, Reconciliation, P&L Closing, Forecasting, Variance analysis, Gap plans, Obligation Management, Debt.
- Manage 20M GBP contract as contract manager on a very critical and complex contract and identified internal savings of GBP 625K and external of GBP 450k
- Ensure profitability of the contract
- Own risk, obligation, and contract governance for the contract
- Creating a negotiation strategy, providing guidance on a situational basis to the sales and delivery teams towards managing the negotiationsLeading/ supporting negotiation of deals (both with clients and suppliers) for.
Jun 2018 - Jul 2021
Manager - Cdss Operations
Managing team with L2C environment. Ensuring improved customer experience and Csat. Managing agreed SLAs and process flows for different BT product and services. Service request management for Global customer and ensuring on time billing. Correct inventory management is one of the key deliverable of my team. Driving continuous improvement and customer.
Jan 2012 - May 2018
Senior Executive
Manage back office operations for Capgemeni (Patni computers India Ltd) for US health insurance customer and deliver client services. Responsible to manage a team of 20 FTE and deliver high volumes during annual enrolment periods.
Nov 2008 - Sep 2011
Executive
Jan 2008 - Jan 2009
Team & coworkers
Colleagues at HCLTech
Other employees you can reach at smithsdetection.com. View company contacts for 2196 employees →
DH
Daniel Hicks
Colleague at Hcltech
Wiesbaden, Hesse, Germany, Germany
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MP
Michael Pavlich
Colleague at Hcltech
Cairns, Queensland, Australia, Australia
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CR
Christine Richardson
Colleague at Hcltech
Brampton, Ontario, Canada, Canada
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LG
Luc Gaillet
Colleague at Hcltech
Greater Paris Metropolitan Region, France, France
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AK
Avneet Kaur
Colleague at Hcltech
Gurgaon, Haryana, India, India
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MA
Mustansir Al-Harazi
Colleague at Hcltech
Canada, Canada
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AN
Adelene Ng
Colleague at Hcltech
Singapore, Singapore
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JC
Jason Conway
Colleague at Hcltech
Baltimore City County, Maryland, United States, United States
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SB
Saleh Balti
Colleague at Hcltech
Tunis, Tunis, Tunisia, Tunisia
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JW
Jeffrey Wang, Pmp
Colleague at Hcltech
Singapore, Singapore
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Daniel Hicks
Colleague at Hcltech
Wiesbaden, Hesse, Germany, Germany
View →
MP
Michael Pavlich
Colleague at Hcltech
Cairns, Queensland, Australia, Australia
View →
CR
Christine Richardson
Colleague at Hcltech
Brampton, Ontario, Canada, Canada
View →
LG
Luc Gaillet
Colleague at Hcltech
Greater Paris Metropolitan Region, France, France
View →
AK
Avneet Kaur
Colleague at Hcltech
Gurgaon, Haryana, India, India
View →
MA
Mustansir Al-Harazi
Colleague at Hcltech
Canada, Canada
View →
AN
Adelene Ng
Colleague at Hcltech
Singapore, Singapore
View →
JC
Jason Conway
Colleague at Hcltech
Baltimore City County, Maryland, United States, United States
View →
SB
Saleh Balti
Colleague at Hcltech
Tunis, Tunis, Tunisia, Tunisia
View →
JW
Jeffrey Wang, Pmp
Colleague at Hcltech
Singapore, Singapore
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3 education records
Rajeev Shukla education
Master'S Degree, History
Bachelor'S Degree, Mass Communication/Media Studies
I Sc, Science
FAQ
Frequently asked questions about Rajeev Shukla
Quick answers generated from the profile data available on this page.
What company does Rajeev Shukla work for?
Rajeev Shukla works for HCLTech.
What is Rajeev Shukla's role at HCLTech?
Rajeev Shukla is listed as Deputy General Manager at HCLTech.
Where is Rajeev Shukla based?
Rajeev Shukla is based in Kolkata, West Bengal, India while working with HCLTech.
What companies has Rajeev Shukla worked for?
Rajeev Shukla has worked for Hcltech, Smiths Detection, Bt, Capgemini, and Ienergizer.
Who are Rajeev Shukla's colleagues at HCLTech?
Rajeev Shukla's colleagues at HCLTech include Daniel Hicks, Michael Pavlich, Christine Richardson, Luc Gaillet, and Avneet Kaur.
How can I contact Rajeev Shukla?
You can use AeroLeads to view verified contact signals for Rajeev Shukla at HCLTech, including work email, phone, and LinkedIn data when available.
What schools did Rajeev Shukla attend?
Rajeev Shukla holds Master'S Degree, History from Delhi University.
What skills is Rajeev Shukla known for?
Rajeev Shukla is listed with skills including Management, Customer Service, Account Management, Change Management, Team Management, Strategy, and Business Analysis.
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