 Over 20 years of experience in managing Business Technologies, E-Commerce setup, Applications and IT Infrastructure achieving organizational objectives for multiple International, Domestic Airlines, financial markets and Ecommerce Business companies in India and abroad. Perform business analysis & analytics to identify opportunities, risks and forecasting for delivering the company’s services as web and retail business. Identification of competitive services, innovate opportunities and assess marketplaces for the business success and its promotion plans in overseas markets. Keep up to date with emerging technologies and business trends for technology, understand, evolving social behavior and take innovative IT initiatives using Mobility, Network optimization, Collaboration, Cloud, Consolidation, Virtualization and GPS enabled Mobile Applications to achieve business goals. Optimize operations, eliminate inefficiencies and deliver the ideal customer experience through improved business processes and workflows, trainings and reports. Ensure adequate communication setup, customer centric & commercially initiated solutions, intelligent infrastructure usage, robust information security, compliance and satisfactory turnaround time. Proficient in E-commerce technologies, Dynamic websites, Social network management, ERP, CRM, BI Tools, SEO & SEM Strategies, requirement analysis, application design, technology resource administration, vendor networks, forging strategic alliances & partnerships.  Good experience in Business Plans, Process planning and analysis, Training, Big Data, MIS, Application Design, Re-engineering, Rationalization, cost control, capacity planning, performance measurement and quality.  Strong problem solving, technical, team building and decision making skills enabling effective solutions leading to customer satisfaction and low operational costs