With over 10 years of work experience in the IT field, I am a competent and confident IT Manager who can deliver strategic, operational, and technical solutions to meet the organization's needs. I have a strong background in IT services management, security management, project management, and budgeting and resource allocation. I am passionate about leveraging cloud and network technologies to optimize efficiency and effectiveness. I am currently working as an IT Manager at Ollion, a leading provider of cloud-based software solutions for various industries.In my current role, I am responsible for developing and implementing IT strategies aligned with the organization's objectives, leading and managing the IT team, overseeing IT projects from initiation to completion, developing and managing the IT budget, implementing and overseeing security measures, and evaluating and recommending technologies. I have successfully managed multiple IT projects, such as migrating the organization's data and applications to the cloud, enhancing the security of the IT assets, and upgrading the network infrastructure. I have also improved the IT service delivery, customer satisfaction, and team collaboration by using tools such as ITIL, Jamf Pro, Azure AD, Intune, Google Workspace, Lucidchart, and Office 365. I have demonstrated my skills and knowledge in IT by obtaining certifications such as ITIL Foundation, MCITP, CCNP, and CCNA.