Rajeev Raghavan Email & Phone Number

Austin, TX, US

Foster City, CA, US

San Diego, La Jolla, CA, US

Overseeing the operations of Devops, DBA,IT Infrastructure(systems and cloud infrastructure) etc at Global Analytics. Also working closely with the Compliance team to maintain controls and requirements of FCA authorization, PCI, ISO 27001:2013 and ISO 9001:2015.

Austin, Texas, US

• Directly responsible for all IT services business function with revenue and margin yardsticks. Responsible for IT program services and delivery management and actively involved in Pre-sales and solution team. Managed.
• Best practices and automation on the production support team which brought in savings in manpower costs
• Closure of all security control requirements which resulted in obtaining the ISO 27001 certification and re-certification of ISO 9001:2008
• Introduced process improvements and controls which resulted in reduced IT spending by 20-40% in areas such as printing, VOIP usage, licensing, data retention, and communication systems
• DR and BCP roll out for the India Office
• Instrumental in offshoring the IT Infrastructure support operations of the US office to India

Austin, Texas, US

• Overseeing the overall Budget, Offshore delivery and process improvement of over 200 employees of the Legal Services business vertical which included 5 Project Managers, an Offshore Development Manager and an.
• Managed fiscal control, quality control initiatives, recruitment planning and strategy, re-sourcing (internal staffing & resource allocation), capacity planning, performance development reviews and training/development
• Helped to negotiate contracts, developed business proposals and service level agreements with a number of small and large business partners and clients. Client interaction to develop and manage short and long term.
• Developing strategic improvements in product, process, people, and service to achieve growth
• Interfacing with sales and other department heads in the US to support the overall functions of marketing, forecasting, product development, product changes
• Improved Retention, Emergency Resource Management Planning and new project planning and roll-out. Introduced QC automation processes, metrics management to measure performance /productivity, implementing career plans.

Austin, Texas, US

• Managed the overall responsibility of Offshore delivery for the team consisting of 5 Project Managers and their respective team of programmers.
• Had initiated several training sessions and was instrumental in getting the Project Managers trained and ready to manage EDD projects and the coding projects.

Austin, Texas, US

• Travelled to the US Office for transition knowledge gathering when the EDD business was started at the Offshore Unit in Mysore
• Managed the initial recruitment of teams for the legal services operations of SysInformation in India
• Primary responsibilities included client interaction, complete project management from requirements gathering to billing.

Plano, Texas, US

• Managed the Escalation team at Offshore, conducted weekly client meetings on RFE’s, CSAT scores and process improvements
• Conceptualized and documented RFP/RFI by working with the Engineering team
• Successfully handled over 150 onsite POC’s of the BMC Marimba Product line with Onsite Consultants in the US.
• Was chosen as Gold Support Engineer for 2 privileged Client accounts within the first year of being on the BMC Marimba support team
• Awarded Performer of the quarter on 3 occasions and was moved to the Platinum group of the organization

Plano, Texas, US

Round Rock, Texas, US

Houston, Texas, US

Armonk, New York, NY, US

United States, Connecticut, US

• Managed sales for the Karnataka region.
• Product dealt with was mainly customized Data Communication Cable Assemblies and Defense Cable Harnesses
• Was involved end to end sales which included encompassing business development activities including customer acquisition, increasing market share and conversion of customer enquiries into orders
• Connectors and Cables dealt with ranged from OEN, Tyco, Molex, TVS Berg, Belden Cables,

Leadership For Digital Strategy - Be The Next Generation Cio, Digital Transformation And Strategy

Mdp, Chief Information Officer To Chief Innovation Officer

Senior Management Program, General Management

B.Tech, Electronics And Communication Eng

+2, Physics.Chemistry, Maths And Biology

Icse