Rajeev Rajan Email & Phone Number

Macclesfield, Gb

Macclesfield, England, United Kingdom

Macclesfield, England, United Kingdom

Cheadle, England, United Kingdom

I work as a part of the Legal Assessment Team that is responsible for processing a large volume of claims documentation that aids in the commencement of litigation procedures with our legal partners.• Generating quantum-based reports• Accurate completion of triage processes for all dispute requirements.• Accurately reviewing and transferring key data and documentation to the proprietary software, ensuring they are compliant with all the procedures adhered to at the point of sale.• Accurately completing reports and underscore any cases for a closer review with compliance. • Constructing and maintaining knowledge of and hold to quality, regulatory and company standards.• Complying with GDPR and confidentiality guidelines and other company protocol.• Generating individual daily, weekly and monthly reports whilst consistently hitting the targeted output with high quality standards.

Cheadle, England, United Kingdom

• Performing quality checks and uploading DSARs to our CRM• Dissecting both computerised and paper DSAR’s• Handling and processing email queries and requests from other internal departments• Generating hourly reports and collating data based on them• Quality checking DSAR’s processed by our team• Training new employees as well as recently transferred employees to our team; familiarising them and quality checking their work.• Extracting and unlocking CD DSAR’s and DSAR’s sent via Emails.

Wythenshawe, England, United Kingdom

Managing inbound calls and providing excellent customer services to clients who have ongoing PPI claims.• Processing fee payments for completed PPI claims.• Assisting clients to complete lender questionnaires through outbound calls and helping them lodge complaints with their lenders.• Chasing existing customers via outbound and inbound calls, for incomplete LOA, DSAR (Data Subject Access Request Forms), supporting documents to process their claims and RFI’s on behalf of the lenders and Financial Ombudsman. • Assisting clients to complete the Financial Ombudsman Questionnaires.• Consistently hitting lender questionnaire targets, outbound and inbound conversions, add-ons and upselling targets.• Sourcing new clients for Packaged Bank Accounts.• Assisting clients in their Plevin enquiries.

Stockport, United Kingdom

Working for a dynamic and energetic sales team with varied campaigns that include warm calling and cold calling. Providing customer service by dealing with technical issues and other customer inquiries.

Brisbane, Australia

- Buying High-End Smart phones from a range of reliable suppliers and reselling them to both busines and consumer clienteles.- Face to face sales and tele-sales with both business clients and consumers.- Working out deals with our manufacturers using various sales and business strategies.- Cold calling college graduates and providing exceptional contract deals on leading flagship mobile phones.- Initiating and managing public relationships with local stores by visiting each area and pitching our mobile phone deals, contract plans and internet solutions available for them to resell.- Working as a team to achieve weekly and daily targets.- Meeting with leading mobile dealers in different parts of Australia to pitch our services and offers.- Making extensive market research to generate higher quality and quantity leads.- Building rapport with both our consumers and our suppliers and understanding their needs to ensure a remarkable business outcome.- Managing and motivating team members to ensure the application of enhanced and improved sales techniques.- Providing outstanding customer service to both consumers and suppliers with compliance to maintain and improve customer retentions.

Brisbane, Australia

At Lebara I was designated my own territory where I was to invigilate my team that were working in stores that supported sales of our Lebara SIM cards and plans.  I trained my team to work out the best plan tailored to the customer requirement. Lebara being a cheap international calling network, each country had different calling rates, these I had to make clear to my team to optimise their sales procedure. I had to advise my team to identify international residents along the streets and to promote our SIM card that would in turn reduce their calling costs.  Motivating my team was crucial as the job assigned to them could be tedious and tiring, therefore I taught and practiced upbeat sales and friendly atmosphere that made us all enjoy our work and make great amount of sales.  We as a team represented a worldwide company that had a high standard, consequently public relationship was significant. I possessed the ability to transform myself as an advocate for our company promoting each estimable assert and quality of our company.

Graduates Certificate In Business Administration, Business Administration And Management, General, Merit

Bachelor’S Degree, International Business/Trade/Commerce, Merit

Activities and Societies: Political Debate Team, Chartered Accounts Classes

Higher Secondary School Leaving Certitifcare, Business/Commerce, General, First Class Distinction

Matriculation Board Exams, Business/Commerce, General

Activities and Societies: Book Club, Chess Club, History And Civics Team, Indian Politics Debate Team.