R I work email
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R I personal email
An enthusiastic individual. Whilst I hope to apply my current skills gained from pastemployment and education, I am eager to learn more. My positive attitude andcommunicational skills make me a good team player and my passion for strict timemanagement will ensure I always work to the best of my ability.
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Customer Service Guest SpecialistBooking.Com Feb 2018 - Dec 2019London, United Kingdom* Liaising between guests and partners to resolve light complexity issues via phone and email on various topics such as: additional travel advice, modifications, cancellations etc* Providing accurate, valid, and complete information by using the right tools, methods, and processes.* Ensuring a high level of customer service and a positive guest experience* Supporting your colleagues with peer learning, and being open to feedback from others* Positively participating in company… Show more * Liaising between guests and partners to resolve light complexity issues via phone and email on various topics such as: additional travel advice, modifications, cancellations etc* Providing accurate, valid, and complete information by using the right tools, methods, and processes.* Ensuring a high level of customer service and a positive guest experience* Supporting your colleagues with peer learning, and being open to feedback from others* Positively participating in company events, and in weekly team meetings* Promoting the Booking.com culture. Show less -
Customer Service Team LeadMng Management Limited May 2017 - Dec 2017London, United KingdomStartup online betting Customer service where duties would include.• Remain vigilant of any suspicious activity and escalate accordingly • Address any issues of conflict or complaint • Create Training materials and train new staff on platforms used within the company. Platforms incudes: Iovation, UseResponse, DGS ORO, Jumio, Midas -
Hub OperativeUps Aug 2016 - May 2017Barking -
Customer Service AdvisorLebara Jan 2012 - Jul 2016London Moorgate• Provide excellent customer service in a busy call centre• Liaising with customers to handle queries and claims whilst taking responsibilityfor investigations via phone, chat and social.• Use CRM to resolve faults and ensure data quality is always at high standard• Data management and records keeping• Ensuring data protection and handling sensitive information on a daily basis• Using a ticketing system to raise technical faults for system issues e.g websitefaults… Show more • Provide excellent customer service in a busy call centre• Liaising with customers to handle queries and claims whilst taking responsibilityfor investigations via phone, chat and social.• Use CRM to resolve faults and ensure data quality is always at high standard• Data management and records keeping• Ensuring data protection and handling sensitive information on a daily basis• Using a ticketing system to raise technical faults for system issues e.g websitefaults, network issues, and many more. All tickets raised gets chased up to get theresolution as soon as possible.• Data Entry on excel spread sheets• Using Microsoft office exchange Show less -
ManagerClassic Food And Wine Jan 2000 - Mar 2016BarnetI take the responsibility to run my family business during my spare time to give me more experience to further develop my skills that would help me pursue my long term career goals. Some of my responsibilities include:o Ordering stocko Providing customer excellent customer serviceo Deal with sales representativeso Come up with new exciting ideas that would help profitability
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Team MemberOdeon & Uci Cinemas Jun 2010 - Jan 2012BarnetProvide an excellent customer service Knowledge of films to provide answers for any customer queries Work as part of a team and ensure customer satisfaction -
Outreach OfficerAll Saints’ Art Centre Jun 2010 - Dec 2010BarnetWorking in an Art Centre required me to have the following responsibilities:o Promote work of the Centre front house and in other Art entreo Distributing publicity material o Establish creative links o Assist lighting and sound technicians
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General LabourerO’Neil And Brannan Construction Aug 2006 - Dec 2006BarnetIn this short term position I gained knowledge of the trade by doing general laboring duties such as disposing of unwanted materials.
R I Skills
R I Education Details
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Automotive Technology With Management
Frequently Asked Questions about R I
What is R I's role at the current company?
R I's current role is Agent.
What is R I's email address?
R I's email address is ra****@****o.co.uk
What schools did R I attend?
R I attended University Of Hertfordshire.
What skills is R I known for?
R I has skills like Management, Sales, Customer Service, Teamwork, Social Media, Retail, Team Management, Microsoft Office, Crm, Microsoft Excel, Microsoft Exchange, Community Outreach.
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Anand R Acharya MBA,PMP®,PSM I®
Hounslow
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