Channel Sales Partner (Saas) Business Development
Current.Responsible for Software Implementation based on Customer orders and forms.• Responsible for undertaking the implementation at customer place for selected products or software. Implementation is usually an additional service that the user may require.• Providing complete software training to the customers.• Responsible for providing customer support to Customers, Dealers and Distributors. Providing telephonic/e-mail support for all customer calls. In certain cases, distance permitting, I also undertake onsite support to resolve all the issues and problem solving.• Maintain the records of leads, follow ups, sales, implementation, trainings, reports customizations, Number of support calls attempted each day, and all business activities. • Submitting all day end reports to the senior management. Reporting daily activities.• Maintain current client relationship and identifying areas for potential clients.• Develop new sales areas and improving sales through various methods. Increasing the value of current customers while attracting new ones. Training personnel and helping team members develop their skills.• Regularly attending conferences, meetings, industry events, educational events, seminars and maintain regularcontact with all team members.• Responsible for writing timely and effective project reports to study the market timing and explain to the higher authorities about its present status and compare it with records and time to time to plan strategies.• Goal-setting responsibilities. Reaching the sales targets on time.• Ensure complete knowledge on product updates.• Yearly collection of Annual Maintenance Charges from each client.
