Took a break for some long pending projects which has been completed in this Jun'2022. Ready to join again a challanging profile.Other details of my achievements in last managerial role:• On promising performance as a TSM, nominated by management for ZSM acadamy (only 4 nominations were there out of 120 TSMs), and cleared ZSM panel in maiden attempt, appreciated by panel members and promoted as ZSM for 2 districts of Kota zone ie. Baran and Jhalawar• Latest (last 6 month)… Show more Took a break for some long pending projects which has been completed in this Jun'2022. Ready to join again a challanging profile.Other details of my achievements in last managerial role:• On promising performance as a TSM, nominated by management for ZSM acadamy (only 4 nominations were there out of 120 TSMs), and cleared ZSM panel in maiden attempt, appreciated by panel members and promoted as ZSM for 2 districts of Kota zone ie. Baran and Jhalawar• Latest (last 6 month) achievements – Got 3 times CEO’s personal appreciations, that are 1) Working on newly lanched sites(towers), 2) Winning critical retailers in the market,and 3) For pushing secondary in the market where she appreciated me on circle zoom call. First 2 were mail appreciations.• Led the circle in new initiative ie. VAN activities, ie. MNP through movement of van in rural areas• Winner of 2 LAPs (out of total 9), among 27 ZSMs, in “Operation Desert Tsunami’ contest, a program designed to attack competition significantly and win the market• Disciplined and Motivated team – is the most valuable asset for any manager. A manager’s job is to keep guiding his team in right direction and motivating it. Motivation through formal and informal meets, small enjoyable get togethers with families/kids. Good outcomes also keep them charged, in COVID times while teams were working from home, my team’s, be it TSM (cloud calling), Distributor (pushing secondary in the market as it was his agenda) and FSE (cloud calling) engagement was the highest in the market• In spite of extreme (almost double) network expansion in area by competition, I sustained my RMS to the large extent• My zone was continuously doing well in most critical KPI for any telecom operator, that is MNP• Did huge distribution correction and ensured all distributors were aligned to company agenda, motivated and confident of winning against competition• On time and very strong network correction demand and follow up Show less

Entered in Sales, from Customer Service. Awarded Silver award by CEO for highest CMS, RMS and retailer app penetration in the circle, Airtel got top position in Nagaur area replacing Vodafone. Then I was nominated for ZSM panel and cleared it, got promoted as a Zonal Sales Manager.

A part of Aqusition Experience vertical of Customer Service Delivery @ Airtel, Jaipur. My current profile includes proper FTA flow ie. Activation, Documentation - Inward to warehousing, Address and Profile Verification. By doing all these as per DOT guidelines, minimizing TERM (DOT) risk.Also ensuring timely implementation of new DOT regulations, coordinating among different departments like Sales & Marketing / IT / SCM / Finance & Legal & Regulatory.

Address and Profile Verification

Customer documentation, customer address and customer profile verification, vendor management, agent training, thereby ensuring minimum bad debt and best customer onboarding experience and maximum collection and revenue.