As an associate service specialist at nurture.farm, I deliver exceptional customer service to farmers and agripreneurs, helping them use the digital platform to access quality inputs, agronomy advice, and market linkages. I also handle customer queries, complaints, and feedback, and escalate them to the relevant teams when needed.I have a bachelor of commerce degree from Dibrugarh University, where I studied business, commerce, and accounting. I have also developed my skills in user interface prototyping, using tools like Figma and Adobe XD to create mockups and wireframes for web and mobile applications. I have applied these skills in my freelance projects, where I worked with clients from various industries and domains, such as e-commerce, education, and healthcare.I am passionate about solving problems, learning new things, and improving customer satisfaction. I am always looking for opportunities to enhance my knowledge and skills, and to contribute to the growth and success of the organization I work for. I am also a team player, who enjoys collaborating with others and sharing ideas and feedback.