Rajendra has a Bachelors Degree in Engineering (Electronics) from Bangalore University. He has about 22+ years of broader leadership experience in IT Infrastructure and Application Management versatile in both Technology and Business areas. He has a broader experience both in Captive and Service Provider organisations in Infrastructure & Application Management areas Enterprise Services - Datacentre, Cloud, Network, UC, Mobility, Platform & Tooling, Automation & End User Services - Desktop, Virtualisation, Service Desk, NOC/SOCExpertise includes Projects & Transition Management, Account Management, Service Delivery, Practice Management, Thought Leadership & building high performance teams.•Practice Management – Expertise in Practice Development, Service Offering, Pre-sales and solution development, consulting, Managed services and hosting environment, P&L Management, Capability & Career development, manage Practice Budget globally.•People Management – Manager of Managers (1st, 2nd Line), Lead Large teams globally•Service Delivery – Expertise in ITSM methodology and Global Delivery Models managing multiple Global Accounts and Geo Delivery. Tracking and measuring IT service delivery through Balance Score Card, SLA, KPI metrics. People Management, Vendor management, Escalation Management, Cost/Budget Management, due diligence, transition and transformation activities for new clients. Experienced in setting up Remote Delivery Models within ITAR/Security Guidelines.•Account/Project Management – Stakeholder Management, Schedule adherence, resource allocation, Cost Management, procurement & Risk Management. DR & BCP implementation and Rollout. ISO, SAS 70, BS7799 and other IT audits. Expertise in setting up the IT delivery across industry segments viz., BFSI, Teleco,Media, Travel & Leisure, Entertainment, Manufacturing, Hitech, and Retail