Rajendran Ramadas Email and Phone Number

Guest/Client Satisfaction: Ensured maximum guest satisfaction by closely interacting with guests to understand their requirements & customizing products & services to their needs. Provided training as well as motivated the front line staff to deliver 100% guest satisfaction.  Operations Management: Implemented systems, managing daily operations to achieve maximum efficiency in various operations; implemented strategy to exceed revenue budgets, increase footfalls and brand loyalty. Facilities Management: Developed budgets & annual plans to manage facilities as per organisational needs & parameters. Ensured effective maintenance of facilities including Infrastructure, Buildings, Food & Beverage, Pest Control, Transport, etc. General Management: Ascertained & ensured smooth operations in all departments of hotels/restaurants core areas for optimum revenue generations. Attentively kept close check on minimum par stock in stores for effective material management.  Strategic Management: Strategized the long term business directions of the region to ensure maximum profitability in line with organisational objectives. Managing the overall profitability of operations with strategic utilization & deployment of available resources to achieve organizational objectives and operating standards. Coordinated in managing infrastructure as well as facilities stabilizing, renovating as well as expanding the hotels for profitable operations comprising of budgeting / sales.

