• Develop and maintain HR dashboards and reports to track key metrics (e.g., Onboarding, BGV, turnover, recruitment, L&D Training Reports) at corporate unit, supporting data-driven decision-making. Collaborated with stakeholders (IT, Finance, HR partners & vendors). • Lead HRIS data governance, including overseeing BGV processes, vendor management, and HR audits, ensuring compliance with regulations and high service standards.• Manage L&D analytics, including designing KPIs, creating dashboards to measure program effectiveness, and standardizing reporting processes for across Pan Max.• Drive HR process automation initiatives, improving LMS efficiency, reducing manual effort, and enhancing HR performance through data-driven insights.• Oversee vendor relationships, ensuring cost-effective and high-quality service delivery, while negotiating contracts and conducting regular performance reviews.• Ensure data security and confidentiality, adhering to legal standards (e.g., GDPR) and conducting audits to safeguard sensitive employee information.• Acted as SME for HRIS applications (ERP Oracle, LMS PeopleSoft), overseeing data governance and ensuring smooth integration and management of HR systems.• Generate periodic reports: headcount, attrition, BGV, BRSR, ESG, GPTW & NABH Audit.• Utilized advanced statistical analysis techniques (SPSS, regression, T-tests, ANOVA, predictive modeling) to provide actionable insights as required. • HR Audits: Oversaw HR audits to ensure compliance such as BRSR and other relevant standards. Assisted with internal HR audits, verifying the accuracy of training data.• Data Security: Ensured the strict adherence to data security and confidentiality standards for all HR data in compliance with organizational policies and legal requirements (such as GDPR).

• Encompass the full spectrum of HR analytics and Operations priorities from onboarding to exit. This includes managing employee files, overseeing SAP (Success Factor) data and report management, handling attendance and payroll, and analysing employee grievances. • Additionally, I am responsible for the implementation of GreytHR, talent acquisition analytics, design of reports and dashboards, while aligning with leadership priorities.

• Worked as Reporting Specialist and managed global HRSS data governance for ~49,000 employees. Managed global HRMS ticket data, Reports management and conduct SLA analysis for continuously enhancing the employee experience. • Overseeing HRIS report management through tools such as Excel, Macros, and Power BI. I also perform UAT testing for HRIS, manage access for HRIS stakeholders, and oversee global onboarding data and dashboard analysis to ensure 100% adoption across all geographies through digital HR transformation.• Additionally, I handle various HR reports and dashboards, providing weekly, monthly, and ad-hoc reports on key HR metrics, including new joiners, headcount, attrition, promotions, movements, salary benchmarking, and compa ratios. • My responsibilities also extend to managing international movements, fostering team collaboration, and maintaining effective stakeholder management.

• Process Analyst: Specialist for policy endorsement i.e Quote, renew, cancellation/Non-Renew, Premium audit, U/W guideline. Release notice to insured & agent for policy/endorsement status for final settlement. Perform audit and support to the Team of 15 members. Lead the team in the absence of the manager. • Data Management: Collect, store and analyse daily/Weekly production data for reporting. Apply Excel formula and short keys for enhance operations. • Subject Matter Expert: Oversee the review of policy endorsement transactions, ensuring correct procedure followed for policy renewals, endorsements, and cancellations across diverse (LOBs) such as WC, GL, Auto, Marine, and Umbrella. Collaborate closely with Onshore SME/QCA for new updates. Effectively communicate with clients, agents, and u/w to ensure accurate premium audit & risk assessments.• Quality Audit: Monitor transactions to continuous process improvements. Conduct RCA to find gaps in procedure/SOP and develop action plans with TL to address identified issues. Continuously review and refine procedures, resolving procedural queries and escalations.• Insurance Data Analysis: Assist in the collection, validation, and analysis of insurance P&C data to inform underwriting strategies using Excel. Develop and present detailed reports, providing data-driven insights to optimize insurance processes and support informed decision-making.• Provide vital assistance in u/w such as pricing analysis, loss reserving, and risk assessment across P&C business lines. • NCCI Regulatory: Support the review of insurance policies, procedure to ensure compliance with regulatory standards, including NCCI guidelines. Evaluate coverage options and recommend improvements to meet evolving client needs and mitigate potential risks.• Key Achievement: Input AIM Idea and received R&R from client. Also have been awarded for quality and exception handling.

• Metadata processing, Data quality check, data management. • Workflow distribution, Team collaboration & Support.• Advanced Excel Reporting, data validation & Pivot Table.