Rajesh G Email & Phone Number

Bengaluru, Karnataka, India

Currently working as a Sr. Lead Technical Writer at Extreme Networks.Established technical publication processes from the ground up, and have full ownership of the content strategy and architecture for multiple projects. Worked on several PoC projects, always meeting tight deadlines, while upholding industry-leading quality standards.Part of all core-team meetings, closely planning and collaborating with engineering, product development, and support teams.I also contribute to other areas, such as UX, branding, UI text, and error message reviews.

Created and updated administration guides, installation guides, deployment guides, CLI reference guides, release notes, wikis, man-pages, and online help.Verified the clarity, completeness, accuracy, and quality of all technical documentation.Mentored and trained other writers on the team.Successfully led the campus recruitment initiative for our team.

Created videos, installation guides, administration guides, quick reference guides, release notes, and online help.Installed, configured and tested products.Created technical diagrams and illustrations using Microsoft Visio and PowerPoint.Reviewed and edited documents, and recommended changes.

July 2010 – July 2011

Created marketing and promotional materials, SEO content, blogs, e-books, product reviews, web content, sales letters, and more.Worked for various clients across the globe. Experience in US and UK writing styles.

July 2007 – July 2010

Created user guides, administration guides, installation guides, and online help (CHM).Worked with the localization team for translation and localisation of content to other languages.Included use case-based information in user guides and administration guides.Created technical diagrams and presentation materials using Microsoft Visio.Ensured strict compliance with standards and templates.Submitted drafts of technical material for technical and peer review, and managed edits.Confirmed subject knowledge through feedback from cross-functional sources.

July 2003 – June 2007

Content Writer:- Created and updated technical documents.- Created compelling marketing collateral such as one-pages, Website content, and brochures.Customer Support Representative: E-mail customer support.