Throughout my 10+ years of experience as a highly skilled Technical Writer, I’ve channeled my passion for technology and writing into delivering quality document solutions for various domains, such as networking, telecommunications, ERP, CRM, CMS, database management, and so on. I have an extensive background and proficiency in designing and creating substantive documents that eliminate or reduce jargon to convey a clear, concise, and quality message.Currently, in my role at Extreme Networks as a Senior Lead Technical Writer, I manage and execute documentation for my business unit, Network Visibility and Analytics. In this role, I spearheaded the information development for my team, building processes and documentation from the ground up. With my hands-on approach, I not only contribute to documentation, but other areas as well, such as testing, UX, branding, and UI text and error message reviews. I’m proud of the initiatives I’ve taken over the past few years to streamline the documentation and review processes, for better collaboration and increased efficiency.