Senior Client Manager – Professional ServicesOpenText | India (Western, NCR, and Eastern Regions) • Drove business growth and professional services development in key regions, consistently exceeding revenue goals.• Managed and enhanced strategic relationships with global partners, delivering solutions to their clients in India and globally.• Instrumental in closing multi-million-dollar deals contributing significantly to the company’s revenue.• Developed and executed pricing strategies, successfully negotiating deal closures in alignment with company profitability objectives.• Resolved conflicts during account and program management to maintain smooth client engagement and satisfaction.• Secured continuous professional services business through annual account renewals and retention strategies.

• Set up and managed a specialized manufacturing unit producing specialized injection molded caps for the Pharmaceutical and FMGC industry.• Directed operations from production to client delivery, ensuring compliance with quality and industry standards.• Secured consistent business growth through market research, client acquisition, and excellent service delivery.• Diversified product offerings aligned with evolving client needs and market demands.