Rajesh Burangule Email & Phone Number

Pune

 Responsible for the delivery of set of projects for E-Publishing for various clients. Gather Inputs/data required for Web publishing by coordinating with editors Responsible for achieving SLA’s and KPI’s in terms of Quality/Productivity/Escalations; Reporting SLA's, analysis on deliverables such as the Turn Around Time, Customer Satisfaction etc. as agreed with the client. Collaborate with the team members and senior management to maintain a continuous stream of information regarding the project status and progress. Demonstrated capabilities in managing client relationships; possesses natural flair for building relations, customer service and achieving optimum level of customer satisfaction. Establish and use service level and response time objectives while planning and managing the service-level quality using the real-time management skills. Regularly conduct workshops, training and coaching sessions for team members to facilitate achievement of agreed performance milestones

Pune Area, India

 Managed the Ad design, implementation, tracking and measurement of marketing campaigns for new product launches on the web Briefed and oversaw the work of internal and external agencies, such as designers, animators and printers, who worked on campaign activities Ensured that the organisation’s brand and identity is adhered to in campaigns and in all communication channels Delivered regular reports of campaign results, including web analysis and evaluation of KPIs Supported QA(Quality) team to maintain quality of product at 99.5% per SLA.

Pune Area, India

 Supported the Digital Content and Communications Manager on the development and execution of communications plans across the Dell website Delivered key WordPress project support, including content gathering, site design and site building. Support the production and development of applications and visuals. Coordinated with website maintenance and SEO partners for updations and problem solving. Collaborated closely and partners with other disciplines/capabilities including Marketing, Project Management and Information Technology