Rajesh C Email & Phone Number

Profile:11 years of experience in Network & Desktop Support Strong technical support background includes troubleshooting and repair of networks, hardware and software. Communication and customer service. Experienced maximizing productivity by working effectively with both internal and external customers.Having strong Leadership qualities, sound Team Spirit, Innovative Mind Analytical and Problem Solving Capabilities, good Communication Skill and a good Team Player.Good knowledge of Object Oriented technologies.Professional Experience: Employer: Team Computers Private LimitedDesignation: Senior Executive – IT SupportJune 2015 – Till DateEmployer: Polaris Consultancy and services Limited Designation: Executive – IT SupportDecember 2010 – Mar 2015Key Responsibilities :System Support:• Maintaining & Troubleshooting Desktops & Laptops like HP, Dell and HCL• Troubleshooting and maintaining various systems like HP, Dell, Acer and Zenith• Troubleshooting and maintaining Printers & Projectors Network Support:• Maintaining L2 & L3 Switches and Extreme Switches • Maintaining and troubleshooting LAN problem• Managing IP address• Configuration and Managing in Nortel Bay-stack switches and Extreme SwitchesApplication Support:• Installing Operating systems and Application software’s. • Supporting various applications in Windows XP Professional & windows 7.• Imaging Desktops using Symantec Ghost• Windows Deploying by MDS in PXE booting• Resolve the problem using Dameware Remote Desktop Tool• Basic knowledge in Fedora & Ubuntu Linux.Mail Client Support:• Installation and configuration of Lotus Notes Client Version 7.0.• Replicating and troubleshooting Lotus Notes Client Version 7.0.• Installation and configuration Microsoft Outlook 2007 & 2010, 2013Bachelor Degree in Business of Administration from Tamilnadu Open University in 2013HSC from State Board in 2003 MCSE - Microsoft Certified Systems Engineer

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