As a dedicated HR and Business Operations Specialist with over 5 years of combined experience, I bring a unique blend of expertise that enhances both employee satisfaction and operational efficiency. My journey has allowed me to develop a versatile skill set, spanning Talent acquisition, On-boarding experience, Escalations management, Project management, Process efficiency, Data analysis etc. Key highlights in my professional tenure,- Successful in saving 370k Dollars with quality assurance check and enabling business to 31 Trusted sellers in UIL ML model.- Recommended 12 insights across different operations program, resulting in savings of ~1.8M Dollars, enabling business to sellers and earning customers trust.- Successful in saving 611k dollars in UIL auto-suppression project from the defects identified by implementing CAPA analysis and enabling business to 195 sellers out of which 171 are Strategic sellers.- Identifying and excluding ineligible rationales to ML model resulting in reinstatement of 260k incorrect products suppression.- Successfully implemented 2 success stories leading to saving of 5% auditor’s bandwidth and 0.12 FTE savings. - Implemented RCA and CAPA execution leading to 70% defect reduction in AIQ project.- Handling Defect management process and ensure to identify and eradicate multiple bottlenecks in times leading to process improvement.- Agency process standardization (Process standardization to reduce the waste and enhance it by 20%)- Multiple appreciation email and accolades from leadership, candidates and stakeholders for delivering results.- 3 times Monthly Dazzler and 1-time Quarterly Master blaster award in HR and 2 times Quarterly Rock star award in Ops.Looking ahead, I am keen to take on roles that allow me to further integrate HR insights with Operational strategies to drive comprehensive organizational improvements. Outside of work, I am a spiritual person. I enjoy learning new skills that challenges my ability. I like to stay active through cycling and enjoying short bike rides.
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Risk Manager IAmazonBengaluru, Ka, In
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Business Operations SpecialistAmazon May 2023 - PresentBengaluru, Karnataka, IndiaAs a Business Operations Specialist, I am responsible for streamlining processes, optimizing efficiency and ensuring the smooth execution of business operations. My role involves collaborating with cross-functional teams, analyzing data for decision-making and implementing strategies to improve organizational performance. Key responsibilities,- Ensure quality across operational processes to comply with regulatory requirements.- Analyze data analytics to gather insights, identify trends and make data-driven recommendations for process improvements.- Lead and coordinate projects aimed at operational enhancements, ensuring timely and successful completion.- Track KPIs and prepare reports to measure the effectiveness of operational strategies and identify areas for improvement.Key achievements,- Implementing RCA and CAPA execution leading to 70% defect reduction in AIQ project.- Identifying and excluding ineligible rationales to ML model resulting in reinstatement of 260k incorrect products suppression.- Successful in saving 370k Dollars with quality assurance check and enabling business to 31 Trusted sellers in UIL.- Successful in saving 611k dollars in UIL auto-suppression project from the defects identified by implementing CAPA analysis and enabling business to 171 Strategic sellers.- Recommended 12 insights across different operations program, resulting in savings of ~1.8M Dollars, enabling business to sellers and earning customers trust. - Successfully implemented 2 success stories leading to saving of 4.74% auditor’s bandwidth and 0.12 FTE savings. Projects,-Identifying and eliminating bottlenecks in High values products listings.-End to end Quality checking and recommending Amazon Image Quality (Machine learning model) -Complete Workflow management of Unified Image labeling (Machine learning model)Continuously seeking opportunities to enhance my skills through industry conferences and workshops in Business operations and process optimization.
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Senior Human Resources AssociateAmazon Apr 2021 - Apr 2023Karnataka, IndiaAs a Senior HR assistant, I was responsible for managing and optimizing various HR functions to support the organization's strategic goals. My role involves a combination of operational HR tasks and strategic initiatives aimed at enhancing employee experience and smooth functioning of processes.My key job responsibilities spanning,- Oversee the recruitment process, including job postings and screening the applications.- Serve as a point of contact for employee inquiries, resolve conflicts and ensure a smooth functioning through effective communication and mediation.- Identify training needs, organize development programs and facilitate workshops to enhance employee skills.- Develop updates and enforce HR policies and procedures to ensure compliance with legal regulations and organizational standards.- Ensuring accuracy in employee records, analyze HR metrics and prepare reports to inform strategic decision-making.Projects,- Stop merge process (Merging similar candidate profiles into one in HRIS)- Alter ego (Identifying duplicate profiles in HRIS)- Agency process standardization (Process standardization to reduce the waste and enhance it)- Notice period buyout (Transitioning to the payments team)Key achievements,- Multiple appreciation emails and accolades from leadership, candidates and Stakeholders for delivering results.- Awardee of 3 times Monthly Dazzler and 1 time Quarterly Master blaster award in the tenure.- Certified Mentor.- Streamlining the Agency referral process reducing the overall average time by 20%.- Development of comprehensive training program that increased the employee development by 40%.In my role as a Senior assistant, I was committed and passionate about helping employees thrive and ensuring that HR processes are efficient, compliant and aligned with business objectives.
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Human Resources AssociateAmazon Sep 2019 - Apr 2021Bengaluru, Karnataka, IndiaAs a HR assistant, I contributed to the efficient functioning of recruiting services by providing comprehensive support across Recruiters and Recruitment co-coordinators in various HR functions. My role involved assisting in recruitment, vendor management, employee data management and ensuring compliance with HR policies and procedures.My key job responsibilities spanning,- Assisting in the recruitment process of candidates having interviews on-site in abroad and facilitate their end to end experience conveniently, - Addressing candidates inquiries and dive deep to resolve it within SLA, - On boarding, managing and reimbursing the payments to vendors who refers candidates, - Assisting employee job relocation and ensure smooth transitioning, - Performing rehire checks for ex-employees as per the SOP across different nodes.Key achievements,- Multiple appreciation emails and accolades from leadership, candidates and Stakeholders for delivering results.- Monthly Dazzler award for Mar'20 - Nominated for customer obsession award in the org and peer recognition award.- First to win spot award twice for displaying Customer Obsession, within the org.My role in Recruiting services has provided me with a solid foundation in HR recruitment and services. I was committed to contribute to the success of organization by supporting our stakeholders and enhancing the HR processes.
Rajesh C Education Details
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8.5 (3Rd Sem)
Frequently Asked Questions about Rajesh C
What company does Rajesh C work for?
Rajesh C works for Amazon
What is Rajesh C's role at the current company?
Rajesh C's current role is Risk Manager I.
What schools did Rajesh C attend?
Rajesh C attended Jain (Deemed-To-Be University), Bangalore University.
Who are Rajesh C's colleagues?
Rajesh C's colleagues are Rampratap Singh Darigpur, Charles M., Euripedes Neves, Devan Gilbert, Spencer Smither, Rohullah Zadran, Brittany Lausen.
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