❖Oversaw the planning, execution, and monitoring of multiple AGILE projects simultaneously, ensuring they were completed on time, within budget, and met project goals.❖ Collaborated with stakeholders from different regions (JP, CN, Europe), including Business units, cross-functional teams, to define project scope, deliverables, and timelines.❖ Developed project plans, and resource allocation schedules to ensure timely completion of projects.❖ Tracked project progress, identified risks and issues, and implemented appropriate mitigation strategies to minimize project delays and financial impacts.❖ Managed project teams, providing guidance and direction, and conducting regular team meetings to ensure the team was aligned with project goals and timelines.❖ Facilitated communication and collaboration between team members and stakeholders to ensure all parties were informed of project status, risks, and issues.❖ Coordinated project documentation, including project charters, status reports, and risk registers, to ensure the project team and stakeholders had up-to-date information.❖ Established Scrum framework within team to have seamless project delivery by following Sprint planning, daily standup, Sprint retrospection and review on time❖ Created Sprint Boards, Jira Dashboards, JIRA Automation flow, for tracking and reporting of different parallel projects.❖ Tracking of OKR and EPICs on Monthly and Quarterly basis and communication for same to Stakeholders.

❖ Managing AGILE Projects intended for QA testing in the areas of UI, API, Hybris and APP (IOS and Android)❖ Creating roadmap, capacity planning, resource planning for a team of 5 members.❖ Handling escalations, root cause analysis, performing retrospection meetings, risk analysis and mitigation, stakeholder management.❖ Performing daily scrum meeting, scheduling in Sprint kick-off and review meetings, Analysing Product backlog, performing release go-no-go meeting.❖ Creating JIRA dashboard, managing and tracking the SPRINT activities through JIRA Kanban board, assigning Story points and sharing the daily progress report with all the stakeholders.❖ Sharing Multiple matrixes to analysis sprint health, task progress report, quality matrix based on no. of bugs found, burndown chart, Gantt chart etc.

❖ Handling Tickets (DMCA/NTD/DSS/Internal) : Resolving the DSS (Developer Support Service) tickets raised by developers and customers for apps submitted on Amazon Appstore. Handling the DMCA/NTD tickets.❖ Report creation: Fetching/Creating the reports using SQL query on OBIEE to generate the reports required by Manager. Fetching the report for internal audit of samples to check the mismatches.❖ Catalogue Quality assurance: Auditing the set of batches for correct attribute values of the product so as to enhance the buyability of the product. This attribute values also helps to categorise and compare the products on Amazon catalogue. This also includes image audit and browse misclassification audit of the products that trains the LLM models for auto populating Amazon catalog pages to increase search efficiency and accuracy of catalog for better customer experience