SKILLS:Freight Negotiation, Vendor Management, Overseas Agency LiaisonAgency Relationship, Network Development, Operations PlanningMarket Analysis, Business Development, Customer Relationship Management Communication, Interpersonal Skills, CoordinationSea Import, Air Import, Export by Sea and AirCross Trade Shipments, Customs Documentation, Customs Rules & RegulationLeadership, Teamwork, MotivationAnalytical Ability, Problem Solving, Decision MakingKnowledge of global trade, Customs Regulations across the countries, SAP ImplementationQuotations, Comparative Statements, Purchase Orders and Contracts

Freight Negotiation, Vendor Management, Overseas Agency LiaisonAgency Relationship, Network Development, Operations PlanningMarket Analysis, Business Development, Customer Relationship Management Communication, Interpersonal Skills, CoordinationSea Import, Air Import, Export by Sea and AirCross Trade Shipments, Customs Documentation, Customs Rules & RegulationLeadership, Teamwork, MotivationAnalytical Ability, Problem Solving, Decision MakingKnowledge of global trade, Customs Regulations across the countries, SAP ImplementationQuotations, Comparative Statements, Purchase Orders and Contracts

Highlights:Successfully managed 30,000 teus of shipments per annum including the shipments of parent company, Rak Ceramics. Was recognized promptly by the management as Senior Manager in 2009 after joining Rak Logistics as Manager - Pricing in the year 2006, on account of excellent overall performance.Key Responsibilities:Was responsible for negotiation of freight rates with the vendors for submission of quotations to the clients within the specified time for about 140 destinations.Finalized freight rates for imports, exports, cross trades etc. with the service providers in consultation with clients to ensure customer satisfaction.Invited spot offers, monthly and quarterly rates from shipping lines and agents and finalized freight contracts after negotiation.Maintained files and records of quotations, freight contracts with carriers and their agents systematically and up to date, for prompt retrieval.Built sound and long term business relationship with well known shipping lines, namely, Maersk, Safmarine, MSC, CMA CGM, UASC, Hapag, CSCL, APL, Hanjin, other NVOCC, etc. totaling about 40. Responded promptly to top customers with competitive quotations meeting their expectations at the same ensuring adequate profit margin to the business.Managed all import, export and cross trade shipments and provided best services to the customers efficiently to provide full satisfaction to the customer.

Highlights:Successfully carried out import, export and cross trade shipments complying with the procedures and regulations of different countries across the globe. Key Responsibilities:Provided after sales support to the corporate clients, which were directly handled by chief executive officer and executive director.Managed the work of import and export shipments for about 20 corporate customers by staff strength of 3 persons and provided full satisfaction to them by rendering timely service in an efficient manner.Collected and forwarded quotations for freight rates to the clients, finalized freight contracts after negotiation and followed up till the business deal matured.Received orders for shipments from clients and routed them through overseas agents for contacting the overseas suppliers to arrange shipments, as and when the goods were ready.Exchanged sales leads with overseas agents providing quotes to them and clients and executed the contract after the deal was finalized.Finalized most competitive ex-factory ocean freight rates after negotiation with overseas offices and shipping lines and maintained data on freight rates over a period of time.Handled delivered duty paid, delivered duty unpaid and project shipments, as per terms settled with the customers, complying with all customs formalities and regulations. Submitted weekly detailed and summarized reports of shipments to the customers, on regular basis, as per their requirements.Prepared monthly sales report to the management, highlighting major achievements and comparative figures of actual and planned sales.Regularly visited customers to seek feedback on the quality of services provided by the company, obtained more business through effective sales pitches and ensured development of productive business relationships.Prepared freight comparison reports, sector wise import and export volumes and carrier wise volume reports, as per management instructions.