• Handling Secondary & Primary point’s Cable Billing & Statement of Account (SOA) for Mumbai & Suburbs areas.• Ensuring timely delivery of Bills to LCO (Local Cable Operator) & Direct Point Customers.• Testing of new promotions/packages or any new feature got developed in SMS System from DAS perspective.• Data validations of the existing records with the system requirement before DAS implementation.• User Acceptance Testing (UAT) of new systems as per the business requirement from DAS perspective.• Interaction with the software Techs for system requirements and for resolution on defects.• Preparing daily LCO & DISTRIBUTORS wise collection report & highlighting to management.• Migration activity- Data reconciliation, update existing customer.• Analyze of Daily MIS & Monthly review slides for presentation.• Monitoring customer issue related to billing and ensures timely resolution of the same.• Handling Internal & external auditor’s query related to billing.• Handling customer (LCO & DIST.) issue related to billing and ensures timely resolution of the same.• Co-ordinate with Cross function teams like Logistic, Inventory & Accounts team.

• Handling Billing of Power & Fuel for South West Circle’s• Analyzing the Monthly Operation & Maintenance Performance Report and highlighting the abnormalities.• Analyze Energy Tracking System (ETS) related trends & undertake root cause analysis & action planning with the respective circle to initiative corrective action plan.• Collection of monthly critical incident reports (Fire & Theft), analyzing & highlighting abnormalities.• Tracking the circles for monthly sign offs of P&Fs and vendor’s outages from all operators. • Provide relevant inputs at corporate level for Opex reduction.• Monitor & track the NOA for South West circle’s and comparison with AOP related initiatives are duly implemented to ensure Opex optimization.• Monitoring AOP Vs Actual O&M expenses & highlighting to the management.• Monitoring & ensuring Power & Fuel billed to the customers month on month wise.• Ensure timely certification of vendor invoices after proper validation, to minimize cost overruns & delay in payments. • Collate the data from various circles in the specified format & analyze the circle level Opex data in terms of planned vs. actual.

• To provide all-round value to Product Managers and Operation teams with their product expertise.• Testing and introduction of new products and rollout to Billing Ops, co-ordinate the product training to Ops teams To maintain communication with product managers on planned product launches.• Reports and MIS on existing products, perform post-production billing tests to ensure the quality of billing on financial and non-financial parameters.• Root causes Analysis for implementing of new product.• New product introduction, requirement gathering and user acceptance testing (UAT).• Co-ordinate with IT Team for resolution on the defects. • Billing of VPN, ILL, IPLC, NPLC, CDR Service for New commissioning, Upgradation, Downgradation, Termination, Price revision. Circuit & Billing of Customer Premises Equipments (CPE).• Month End estimations for Unbilled Circuits• Ensuring timely billing of all services, Equipment Sales.• Preparation of Daily MIS & Weekly review slides for presentation.• Circuit reconciliation with order management group and report submission.• Daily CDR rejection monitoring• Circuit reconciliation with Billable V/s Billed Customer.• Monthly CDR file count reconciliation with à Switch Vs Mediation Vs Billing System.• Accounting in SAP for Receivables & Monthly revenue booking.• Follow up with OFG for correction in Circuit Data.• Handling customer issue related to billing and ensures timely resolution of the same.• Handling internal & external auditor’s query related to billing.

• Handling customer induces Request for Refund & Foreclosure of Home Loans & Consumer Loans & Bank induced Pro-active refunds. • Coordination with customer service team & branches, Reconciliation between accrual receipts & payment of customer’s loan A/C, Attending calls related to financial Queries.• Maintain MIS report & Branch Co-ordination, Handling with Loan queries of the customer.• Handling Closure Matured, Foreclosure of Consumer Loan and Cancellation of Loan in Finnone & Finacle (FCRM) system. • Maintain database for closed cases & Issue No Objection Certificate (NOC).• Attending Online Request & Queries Through Finacle CRM Within TAT.• Rectification Of Customer’s Ledger (Operational Delinquency) Based On Revert Received From Collection Team

• Reconciliation of Bank transactions at the end of every month.• Handled Income tax returns, Sales tax, and Service Tax• Preparing Trading and Profit and Loss Accounts through passing accounting entries in the Debit, Credit & Petty Cash books.• Audited Companies like Poonam Courier, Ramesh Textile etc.• Day to day Bank & Cash voucher entries in Tally.